From now on, the personal reference number you enter in Vessel Notification when creating a new vessel visit will automatically appear on the invoice for pilot services from Loodswezen Rotterdam-Rijnmond. You will no longer need to submit this ‘Client Reference Number’ to them separately. This is our way of saving you paperwork.
By doing so, we are responding to a desire frequently expressed within the community. Previously, shipping agents often manually submitted their own reference number to the pilot services for handling a vessel visit. Thanks to our smart solution, this is no longer necessary. Everyone is able to work more efficiently.
How it works
Simply enter your personal client reference number within the ‘Visit to Port Authority’ task in Vessel Notification. The ‘Client Reference’ field can be found under ‘Other’.
Questions? Our Service Desk will be happy to assist you. They can be reached at +31 (0)88 625 25 25 or firstname.lastname@example.org.