As a UX designer, my job is to make products user-friendly. This is achieved by involving customers at an early stage.
For example: the cargo information displayed on the screen is frequently saved by customers, often dozens of times a day. Typically they use simple cut-and-paste methods, which isn’t ideal. Knowing that, we have added a download function that makes it easy to save the cargo information as a PDF.
What I’m particularly proud of is that with Cargo Controller, we have turned various separate services into a single coherent whole. On the screen you work from left to right, in a logical flow. It feels like a cockpit, from which you have complete control over your cargo flows.
Yannick Brouwer
UX Designer