{"id":19085,"date":"2025-05-13T16:16:37","date_gmt":"2025-05-13T14:16:37","guid":{"rendered":"https:\/\/www.portbase.com\/?page_id=19085"},"modified":"2026-03-05T16:14:36","modified_gmt":"2026-03-05T15:14:36","slug":"emergency-procedures","status":"publish","type":"page","link":"https:\/\/www.portbase.com\/en\/community-solutions\/secure-first\/emergency-procedures\/","title":{"rendered":"Emergency procedures"},"content":{"rendered":"\n
\n
\"\"<\/span>
\n

Security<\/p>\n\n\n\n

Emergency procedures<\/mark>
<\/mark>at Portbase<\/h1>\n<\/div><\/div>\n\n\n\n
<\/div>\n<\/div>\n\n\n\n
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Even in challenging situations, we ensure continuity together<\/mark>.<\/h2>\n\n\n\n

Our Port Community System (PCS) availability averages 99.8%. Of course we strive for 100% availability, but failures within our services we cannot always guarantee this.<\/p>\n\n\n\n

Within Portbase we use different emergency procedures, also called back-up procedures. It depends on the service what the emergency procedure looks like. If an emergency procedure is initiated, the web screen users in the relevant service(s) receive a notification.<\/p>\n\n\n\n

\n
View emergency procedures<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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\n \"man_woman_operator\" <\/div>\n\n
\n \"\" <\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n
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Receive notifications in case of a service outage<\/p>\n\n\n\n

Always informed <\/mark>about service outages<\/h2>\n\n\n\n

On our status page, you can find the status of each service. In case of an outage, you will find it there.<\/p>\n\n\n\n

Would you like to receive notifications via e-mail or SMS in case of an outage? Then click on the button at the top right of the status page to subscribe to these notifications.<\/p>\n\n\n\n

\n
Sign up for notifications<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Even in challenging situations, we ensure continuity together. Our Port Community System (PCS) availability averages 99.8%. Of course we strive for 100% availability, but failures within our services we cannot always guarantee this. Within Portbase we use different emergency procedures, also called back-up procedures. It depends on the service what the emergency procedure looks like. […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":11046,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-19085","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nEmergency procedures - Portbase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.portbase.com\/en\/community-solutions\/secure-first\/emergency-procedures\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Emergency procedures - Portbase\" \/>\n<meta property=\"og:description\" content=\"Even in challenging situations, we ensure continuity together. 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