{"id":9857,"date":"2024-04-12T15:45:53","date_gmt":"2024-04-12T13:45:53","guid":{"rendered":"https:\/\/www.portbase.com\/community-solutions\/heres-how-you-connect\/"},"modified":"2026-01-28T14:45:50","modified_gmt":"2026-01-28T13:45:50","slug":"getting-started-with-portbase","status":"publish","type":"page","link":"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/","title":{"rendered":"Getting started with Portbase"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-image-fill-element has-light-blue-background-color has-background\" style=\"grid-template-columns:auto 49%\"><div class=\"wp-block-media-text__content\">\n<p class=\"has-blue-color has-text-color has-link-color wp-elements-04c8eb8dcb8e55d88758e3a7772be54e\">Getting started with Portbase<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-h-2-font-size\">Using a Portbase <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">service&nbsp;<\/mark><\/h1>\n\n\n\n<div class=\"wp-block-group is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-1cfc8138 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<p>To use a Portbase service, you need to create an account at IAMconnected and register your organisation. After this, you request your first service. IAMconnected is the central login system of Portbase.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Not sure which service you need? Compare our services.&nbsp;&nbsp;<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.portbase.com\/en\/service-selector\/\">Find your service<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/20180206-_H4A8907-1-scaled.jpg\" alt=\"\" class=\"wp-image-8131 size-full\" style=\"object-position:58% 49%\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/20180206-_H4A8907-1-scaled.jpg 2560w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/20180206-_H4A8907-1-300x200.jpg 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/20180206-_H4A8907-1-1024x683.jpg 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/20180206-_H4A8907-1-768x512.jpg 768w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/20180206-_H4A8907-1-1536x1024.jpg 1536w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/20180206-_H4A8907-1-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-sowmedia-tabbladnavigatie alignfull wp-block-sowmedia-tabbladnavigatie\" id=\"sowmedia-tabnavigatie\">\n    <nav class=\"no-wrap is-fallback alignfull wp-block-navigation is-nowrap is-layout-flex wp-container-core-navigation-layout-1 wp-block-navigation-is-layout-flex\">\n        <ul class=\"wp-block-navigation__container  no-wrap is-fallback alignfull wp-block-navigation\"><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/\">What is it<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/industries\/\">Industries<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/services\/\">Services<\/a><\/li><li class=\"wp-block-navigation-item current-menu-item\" >Getting started with Portbase<\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/benefits\/\">Benefits<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/costs\/\">Costs<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/secure-first\/\">Security<\/a><\/li><\/ul>    <\/nav>\n<\/div>\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background is-layout-constrained wp-container-core-group-is-layout-1cdcfc6f wp-block-group-is-layout-constrained\" style=\"padding-top:0\">\n<h2 class=\"wp-block-heading\">The <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">steps<\/mark> of the registration process<\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-light-blue-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<div style=\"line-height:0; padding-top:0;padding-bottom:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;\" class=\"align wp-block-sowmedia-icon has-h-4-font-size\">\n\n    \n    <i class=\"icon-user\"><\/i>\n    \n    \n<\/div>\n\n\n\n\n<h5 class=\"wp-block-heading\" style=\"margin-bottom:0\">Create your account<\/h5>\n\n\n\n<p style=\"margin-top:0\">Within 1 hour<\/p>\n<\/div>\n\n\n\n<p style=\"margin-bottom:0\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">These are the steps:<\/mark><\/p>\n\n\n\n<ul style=\"margin-top:0\" class=\"wp-block-list\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Create account<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Confirm e-mail address<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Choose password<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Set up MFA<\/mark><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-blue-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<div style=\"line-height:0; padding-top:0;padding-bottom:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;\" class=\"align wp-block-sowmedia-icon has-h-5-font-size\">\n\n    \n    <i class=\"icon-building\"><\/i>\n    \n    \n<\/div>\n\n\n\n\n<h5 class=\"wp-block-heading\" style=\"margin-bottom:0\">Register your organisation<\/h5>\n\n\n\n<p style=\"margin-top:0\">On average 1 to 2 working days<\/p>\n<\/div>\n\n\n\n<p style=\"margin-bottom:0\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">These are the steps:<\/mark><\/p>\n\n\n\n<ul style=\"margin-top:0\" class=\"wp-block-list\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Submit registration<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Identification of authorized representative<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Verification by Portbase<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Approval of authorized representative <\/mark><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-blue-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-fe9cc265 wp-block-group-is-layout-flex\">\n<div style=\"line-height:0; padding-top:0;padding-bottom:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0;\" class=\"align wp-block-sowmedia-icon has-h-5-font-size\">\n\n    \n    <i class=\"icon-pb-services\"><\/i>\n    \n    \n<\/div>\n\n\n\n\n<h5 class=\"wp-block-heading\" style=\"margin-bottom:0\">Request your service(s)<\/h5>\n\n\n\n<p style=\"margin-top:0\">On average 2 to 3 working days&nbsp;&nbsp;<\/p>\n<\/div>\n\n\n\n<p style=\"margin-bottom:0\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">These are the steps:<\/mark><\/p>\n\n\n\n<ul style=\"margin-top:0\" class=\"wp-block-list\">\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Request service(s)&nbsp;<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Verification by Portbase&nbsp;<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Contract signed by authorized representative&nbsp;<\/mark><\/li>\n\n\n\n<li><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-mid-grey-color\">Connecting service(s)&nbsp;&nbsp;<\/mark><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-192be23c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-style-default\"><img decoding=\"async\" width=\"1723\" height=\"1545\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/12\/registreren_portbase-1.jpg\" alt=\"\" class=\"wp-image-17787\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/12\/registreren_portbase-1.jpg 1723w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/12\/registreren_portbase-1-300x269.jpg 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/12\/registreren_portbase-1-1024x918.jpg 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/12\/registreren_portbase-1-768x689.jpg 768w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/12\/registreren_portbase-1-1536x1377.jpg 1536w\" sizes=\"(max-width: 1723px) 100vw, 1723px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-fe81ec9f wp-block-column-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-h-3-font-size\" style=\"margin-top:0;margin-bottom:0\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">What you need&nbsp;&nbsp;<\/mark><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-0ab540ad wp-block-column-is-layout-flow\">\n<p style=\"margin-top:0\">To make the registration process run smoothly, it is useful to keep a few things on hand.&nbsp;&nbsp;<\/p>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">A smartphone<\/mark><\/strong><\/p>\n\n\n\n<ul style=\"margin-top:0\" class=\"wp-block-list\">\n<li>Needed to set up MFA (Multi-Factor Authentication) to securely log into your account.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Authorized representative details&nbsp;&nbsp;<br><\/mark>This is the person authorised on behalf of your company. This person gives permission to register the organisation and signs service contracts.<\/p>\n\n\n\n<ul style=\"margin-top:0\" class=\"wp-block-list\">\n<li>Name, e-mail and phone number<\/li>\n\n\n\n<li>Inform him\/her in advance for a smooth process<\/li>\n<\/ul>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Organisation details&nbsp;&nbsp;<\/mark><\/strong><\/p>\n\n\n\n<ul style=\"margin-top:0\" class=\"wp-block-list\">\n<li>Chamber of Commerce number, or the name and address of your organisation if you are not from the Netherlands.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-192be23c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-fe81ec9f wp-block-column-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-h-3-font-size\" style=\"margin-top:0\">Why are these steps necessary?<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-0ab540ad wp-block-column-is-layout-flow\">\n<p>We ask every company to complete the registration process. This involves creating an account, ensuring that only the right people can access your data. We also check your company&#8217;s registration. In doing so, we ensure a safe port for everyone.&nbsp;&nbsp;<br><br>Although our registration process takes somewhat longer than you might be used to, it happens for a good reason.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image size-full is-style-default\"><img decoding=\"async\" width=\"2121\" height=\"1414\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/03\/GettyImages-527924202.jpg\" alt=\"\" class=\"wp-image-8120\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/03\/GettyImages-527924202.jpg 2121w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/03\/GettyImages-527924202-300x200.jpg 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/03\/GettyImages-527924202-1024x683.jpg 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/03\/GettyImages-527924202-768x512.jpg 768w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/03\/GettyImages-527924202-1536x1024.jpg 1536w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/03\/GettyImages-527924202-2048x1365.jpg 2048w\" sizes=\"(max-width: 2121px) 100vw, 2121px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Already know what you want?<\/h2>\n\n\n\n<p>Start registering right away.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.portbase.com\/en\/register\/\">Register<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-text\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.portbase.com\/en\/service-selector\/\">or find your service<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left\">Frequently asked questions about the registration process&nbsp;&nbsp;<\/h2>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-bottom is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\">\n<h4 class=\"wp-block-heading has-text-align-left\">Is your question not here?&nbsp;&nbsp;<\/h4>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-container-core-buttons-is-layout-9bedd9bf wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.portbase.com\/hc\/en-gb\/categories\/26797938101906\" target=\"_blank\" rel=\"noreferrer noopener\">Go to support<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1731594744834\"><strong class=\"schema-faq-question\">Which service is right for me?<\/strong> <p class=\"schema-faq-answer\">It is important to familiarize yourself on the website before requesting a service. Find information about which services are relevant to your industry on <a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/industries\/\">the industry pages<\/a>. Find information about which service you need for the new container release process on <a href=\"https:\/\/www.portbase.com\/en\/programs\/secure-chain\/\">the Secure Chain page<\/a> or view the <a href=\"https:\/\/www.portbase.com\/en\/services\/\">full service overview<\/a>.<br\/><br\/>If you are still unsure after looking at the available services, please contact sales via <a href=\"https:\/\/www.portbase.com\/en\/contact-3\/\">this form<\/a> or send an email to <a href=\"mailto:sales@portbase.com\">sales@portbase.com<\/a>.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1731594756120\"><strong class=\"schema-faq-question\"><strong>What is MFA?\u00a0<\/strong>\u00a0<\/strong> <p class=\"schema-faq-answer\">Multi-factor authentication (MFA) is the security measure that requires users to use more than one form of authentication to access a service or account. MFA is possible through an Authenticator app such as Microsoft or Google Authenticator. You can read more about MFA <a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/sections\/26798163455762\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.\u00a0\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1731594763691\"><strong class=\"schema-faq-question\"><strong>Who is my authorized representative?\u00a0<\/strong><\/strong> <p class=\"schema-faq-answer\">This is the person named in the business register or someone authorised on behalf of the organisation. In many cases, this is the founder\/CEO of the organisation. The authorized representative authorises the registration of the organisation and signs the contract when requesting a service.\u00a0\u00a0\u00a0<br\/><br\/>For security reasons, the authorized representative is asked to identify themselves.\u00a0\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1731594765039\"><strong class=\"schema-faq-question\"><strong>Who is my main administrator?\u00a0<\/strong><\/strong> <p class=\"schema-faq-answer\">The person who registers an organisation automatically becomes the main administrator. This person is the point of contact for Portbase, and manages the access granted to employees. The main administrator is the only one who can change company details and appoint user administrators.\u00a0\u00a0\u00a0<br\/>The main administrator also receives the invoices, unless a financial person is appointed when requesting the service.\u00a0\u00a0<br\/>Read more about the tasks of the main administrator on <a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/articles\/28689235907730-Start-with-IAMconnected-as-an-administrator\" target=\"_blank\" rel=\"noreferrer noopener\">Support<\/a>.\u00a0\u00a0<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1731594788189\"><strong class=\"schema-faq-question\"><strong>How long does it take before I can use a service?\u00a0<\/strong><\/strong> <p class=\"schema-faq-answer\">How long it takes to use a service depends on whether your organisation is already registered. If so, it takes on average 2 to 3 working days before you can use a service.\u00a0 If not, registering will take you about an extra day.\u00a0\u00a0<br\/><br\/>You can speed up the process by making sure your authorized representative takes care of identifying and signing the service contract promptly.\u00a0\u00a0\u00a0<\/p> <\/div> <\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Getting started with Portbase Using a Portbase service&nbsp; To use a Portbase service, you need to create an account at IAMconnected and register your organisation. After this, you request your first service. IAMconnected is the central login system of Portbase.&nbsp;&nbsp; Not sure which service you need? 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MFA is possible through an Authenticator app such as Microsoft or Google Authenticator. You can read more about MFA <a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/sections\/26798163455762\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.\u00a0\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/#faq-question-1731594763691","position":3,"url":"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/#faq-question-1731594763691","name":"Who is my authorized representative?\u00a0","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"This is the person named in the business register or someone authorised on behalf of the organisation. In many cases, this is the founder\/CEO of the organisation. The authorized representative authorises the registration of the organisation and signs the contract when requesting a service.\u00a0\u00a0\u00a0<br\/><br\/>For security reasons, the authorized representative is asked to identify themselves.\u00a0\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/#faq-question-1731594765039","position":4,"url":"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/#faq-question-1731594765039","name":"Who is my main administrator?\u00a0","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"The person who registers an organisation automatically becomes the main administrator. This person is the point of contact for Portbase, and manages the access granted to employees. The main administrator is the only one who can change company details and appoint user administrators.\u00a0\u00a0\u00a0<br\/>The main administrator also receives the invoices, unless a financial person is appointed when requesting the service.\u00a0\u00a0<br\/>Read more about the tasks of the main administrator on <a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/articles\/28689235907730-Start-with-IAMconnected-as-an-administrator\" target=\"_blank\" rel=\"noreferrer noopener\">Support<\/a>.\u00a0\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/#faq-question-1731594788189","position":5,"url":"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/#faq-question-1731594788189","name":"How long does it take before I can use a service?\u00a0","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"How long it takes to use a service depends on whether your organisation is already registered. If so, it takes on average 2 to 3 working days before you can use a service.\u00a0 If not, registering will take you about an extra day.\u00a0\u00a0<br\/><br\/>You can speed up the process by making sure your authorized representative takes care of identifying and signing the service contract promptly.\u00a0\u00a0\u00a0","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/pages\/9857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/comments?post=9857"}],"version-history":[{"count":6,"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/pages\/9857\/revisions"}],"predecessor-version":[{"id":26633,"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/pages\/9857\/revisions\/26633"}],"up":[{"embeddable":true,"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/pages\/9806"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/media\/8132"}],"wp:attachment":[{"href":"https:\/\/www.portbase.com\/en\/wp-json\/wp\/v2\/media?parent=9857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}