{"id":9875,"date":"2024-02-22T06:55:24","date_gmt":"2024-02-22T05:55:24","guid":{"rendered":"https:\/\/www.portbase.com\/community-solutions\/cost\/"},"modified":"2026-05-04T11:22:17","modified_gmt":"2026-05-04T09:22:17","slug":"costs","status":"publish","type":"page","link":"https:\/\/www.portbase.com\/en\/community-solutions\/costs\/","title":{"rendered":"Costs"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:0\">\n<div class=\"wp-block-cover alignwide is-light has-dark-blue-color has-text-color has-link-color wp-elements-1e79ba68ed5dc1a0f5a482984c4d34b4\" style=\"min-height:45vh;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1824\" height=\"869\" class=\"wp-block-cover__image-background wp-image-11420\" alt=\"\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/05\/Community-solutions.jpg\" style=\"object-position:50% 80%\" data-object-fit=\"cover\" data-object-position=\"50% 80%\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/05\/Community-solutions.jpg 1824w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/05\/Community-solutions-300x143.jpg 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/05\/Community-solutions-1024x488.jpg 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/05\/Community-solutions-768x366.jpg 768w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/05\/Community-solutions-1536x732.jpg 1536w\" sizes=\"(max-width: 1824px) 100vw, 1824px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-light-blue-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-f7fd573a wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-center has-blue-color has-text-color has-link-color wp-elements-791797bdcd9351fb9491832480879259 wp-block-paragraph\">Community Solutions<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Costs<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-0528de20 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#pricelist\">Request price list<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sowmedia-tabbladnavigatie alignfull\" id=\"sowmedia-tabnavigatie\">\n    <nav class=\"no-wrap is-fallback alignfull wp-block-navigation is-nowrap is-layout-flex wp-container-core-navigation-layout-1 wp-block-navigation-is-layout-flex\">\n        <ul class=\"wp-block-navigation__container  no-wrap is-fallback alignfull wp-block-navigation\"><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/\">What is it<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/industries\/\">Industries<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/services\/\">Services<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/\">Getting started with Portbase<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/benefits\/\">Benefits<\/a><\/li><li class=\"wp-block-navigation-item current-menu-item\" >Costs<\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/secure-first\/\">Security<\/a><\/li><\/ul>    <\/nav>\n<\/div>\n\n\n<h5 class=\"wp-block-heading\">The costs of all Portbase services are borne by the users, using a cost-recovery model. More specifically, this is a three-layer model, in which all layers are funded. The model consists of the infrastructure, the services to support the port&#8217;s core processes and a data-sharing platform for innovation and customization.<\/h5>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-461897f4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"align wp-elements-bfa40bc24d47583e46f651f935435e24 wp-block-sowmedia-icon has-text-color has-orange-color has-h-4-font-size\">\n\n    \n    <i class=\"icon-pb-services\"><\/i>\n    \n    \n<\/div>\n\n\n\n\n<h4 class=\"wp-block-heading\">Types of subscription<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">For some services, you have a choice between two subscription types: Basic (transaction fee only) or Basic Plus (fixed monthly fee and transaction fee). In some cases, for both the Basic and Basic Plus subscriptions, we charge a one-time \u20ac249.50 connection fee. More information can be found on the service pages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you subscribe to a service via a <a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/system-links\/\" type=\"page\" id=\"28726\">system interface,<\/a> you get the web subscription for free. Our team of Interface Specialists offers support in building your system interface. For this we charge a one-time fee of \u20ac249.50 per service. If you choose a Basic subscription via a system interface, you only pay a one-time \u20ac249.50 connection fee.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"align wp-elements-bfa40bc24d47583e46f651f935435e24 wp-block-sowmedia-icon has-text-color has-orange-color has-h-4-font-size\">\n\n    \n    <i class=\"icon-pb-services\"><\/i>\n    \n    \n<\/div>\n\n\n\n\n<h4 class=\"wp-block-heading\">Invoicing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">At the beginning of the following month, Portbase sends an invoice for the past month based on actual usage and the corresponding subscription period. This will show your subscription(s) and the number of transactions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that it is not possible to switch subscriptions or settle the difference between actual and expected costs during an ongoing calendar year. If you are new to Portbase, we would be happy to advise you on choosing between our Basic or Basic Plus subscriptions. Please contact us at <a href=\"mailto:sales@portbase.com\" target=\"_blank\" rel=\"noreferrer noopener\">sales@portbase.com<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"align wp-elements-bfa40bc24d47583e46f651f935435e24 wp-block-sowmedia-icon has-text-color has-orange-color has-h-4-font-size\">\n\n    \n    <i class=\"icon-pb-services\"><\/i>\n    \n    \n<\/div>\n\n\n\n\n<h4 class=\"wp-block-heading\">Not-for-profit<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Portbase is a not-for-profit organisation whose infrastructure is funded by its shareholders. Pricing is determined within working groups, with costs allocated per service based on the relative benefit of the solution. Additionally, there are services funded by the government or port authorities.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>&nbsp;<\/strong>&nbsp;<\/h4>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-white-background-color has-background is-layout-constrained wp-container-core-group-is-layout-99fc4fa8 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-cover alignwide is-light banner\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);min-height:50px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"1024\" height=\"583\" class=\"wp-block-cover__image-background wp-image-24342 size-large\" alt=\"\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/12\/Background-1-1024x583.png\" data-object-fit=\"cover\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/12\/Background-1-1024x583.png 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/12\/Background-1-300x171.png 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/12\/Background-1-768x438.png 768w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/12\/Background-1.png 1348w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim wp-block-cover__gradient-background has-background-gradient has-linear-lightblue-to-alpha-gradient-background\" style=\"background-color:#eaeaee\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-ce7ac467 wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-461897f4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-dceee632 wp-block-column-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left has-h-3-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">The price list<\/mark><\/h2>\n\n\n\n<p class=\"has-mid-grey-color has-text-color has-link-color wp-elements-8af38cbb2e5dacc80aa66713533a9814 wp-block-paragraph\">In the price list you will find the costs of all Portbase services clearly listed, both those accessed via the web and those accessed via a <a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/system-links\/\" type=\"page\" id=\"28726\">system link<\/a>. You can request the current price list here. We index prices annually in accordance with our terms &amp; conditions.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"#pricelist\">Request price list<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-461897f4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">Frequently asked questions<\/mark><br> about payments<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group has-grey-300-background-color has-background is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-h-3-font-size\" id=\"pricelist\" style=\"margin-bottom:40px\">Request price list <\/h2>\n\n\n\n<script src=\"\/\/go.portbase.com\/js\/forms2\/js\/forms2.min.js\"><\/script> <form id=\"mktoForm_1920\"><\/form> <script>MktoForms2.loadForm(\"\/\/go.portbase.com\", \"843-ITW-312\", 1920);<\/script>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>The costs of all Portbase services are borne by the users, using a cost-recovery model. More specifically, this is a three-layer model, in which all layers are funded. The model consists of the infrastructure, the services to support the port&#8217;s core processes and a data-sharing platform for innovation and customization. Types of subscription For some [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2484,"parent":9806,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9875","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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