{"id":21364,"date":"2025-05-19T13:36:48","date_gmt":"2025-05-19T11:36:48","guid":{"rendered":"https:\/\/www.portbase.com\/?post_type=partner&p=21364"},"modified":"2025-10-31T09:28:03","modified_gmt":"2025-10-31T08:28:03","slug":"keeping-flexport-moving","status":"publish","type":"partner","link":"https:\/\/www.portbase.com\/en\/cases\/keeping-flexport-moving\/","title":{"rendered":"Keeping Flexport moving"},"content":{"rendered":"\n
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\n \"Flexport <\/div>\n\n
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Case<\/mark><\/p>\n\n\n\n

Keeping Flexport <\/mark>moving<\/mark><\/h1>\n\n\n\n

\u201cCargo Controller plays a crucial role for us in having the right information regarding our container flows via the port of Rotterdam. <\/em>” – Joe van Schie, Senior Global Operations Associate – Flexport<\/p>\n\n\n\n

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Cargo Controller<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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In today\u2019s fast-paced container logistics environment, control and visibility are no longer nice-to-haves; they\u2019re mission-critical. As a technology and data-driven freight forwarder, Flexport partners with Portbase to bring next-level visibility and automation to its operations in the Port of Rotterdam. The result: faster, more transparent, and more efficient handling of complex import flows.<\/p>\n\n\n\n

Insight <\/mark>as the key to success<\/strong><\/h3>\n\n\n\n

Flexport integrates advanced technologies like AI and real-time data into a unified platform that gives clients full control over their global shipments. With the help of Portbase\u2019s Cargo Controller<\/a>, Flexport delivers increased visibility into import container status at the Port of Rotterdam. This empowers its operations teams and customers alike with better planning, fewer delays, and improved cost efficiency.<\/p>\n\n\n\n

Joe van Schie, Senior Global Operations Associate at Flexport Netherlands, sees Portbase\u2019s Cargo Controller as a foundational part of Flexport\u2019s Rotterdam operations. \u201cCargo Controller plays a crucial role for us in having the right information regarding our container flows via the port of Rotterdam. A practical example: the handling of a deepsea vessel can take several days. In the past, we had to estimate when a container would actually be discharged at the terminal. Thanks to Cargo Controller, we now have more accurate insight into the Expected Discharge Time<\/em>. This kind of information enables us to inform our chain partners, such as the inland transporter, in a timely manner and prevents containers from remaining at the terminal unnecessarily.\u201d By integrating this real-time data into its platform, Flexport can proactively update customers and partners, reducing idle time, minimizing exceptions, and strengthening downstream coordination.<\/p>\n\n\n\n

Another key element is the expected and actual time of arrival (ETA\/ATA) of a vessel, which plays a critical role in the planning processes of shippers and forwarders. Van Schie explains: \u201cThe ETA often changes, which can make planning difficult. However, because Cargo Controller is connected to deepsea terminals such as ECT, APM and RWG (Premium Terminal Data)<\/em>, we automatically receive the most accurate updates into our system. That gives us the insights and control we need to serve our customers optimally.\u201d<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Secure chain<\/mark>: safe and controlled release of import containers<\/strong><\/h3>\n\n\n\n

Flexport embraced the Secure Chain<\/a> not just as a security requirement, but as a chance to modernize its import release workflows. The early adoption allowed Flexport to reduce manual steps, cut down on phone and email traffic, and ensure better time-slot utilization for inland transport. Customers benefit from faster handoffs and more reliable delivery timelines.<\/p>\n\n\n\n

\u201cAlthough it required a shift in our operational approach, the benefits where clear to everyone,\u201d says Van Schie. \u201cWe now receive the container release from the shipping line as a digital authorisation via Portbase, which allows us to automatically connect our inland operator in Portbase. The inland operator can then submit a pre-notification to the terminal and is guaranteed a preferred time slot. We automatically receive confirmation in our system. In short: fewer manual actions, no more back-and-forth phone calls\u2014everyone in the chain is informed in real time.\u201d<\/p>\n<\/div>\n\n\n\n

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Portbase<\/mark> as a vital link in port logistics <\/strong><\/h3>\n\n\n\n

As a platform connecting the broader port community, Portbase is essential to Rotterdam\u2019s efficiency \u2013 and to Flexport\u2019s success. By tapping into Portbase\u2019s robust data infrastructure, Flexport enhances its customer offering with real-time updates, simplified handoffs, and scalable automation. For forwarders looking to digitize their operations, Flexport\u2019s approach demonstrates how powerful the combination of smart software and ecosystem collaboration can be.<\/p>\n\n\n\n

\u201cWithout Portbase, the Port of Rotterdam would come to a standstill,\u2014it provides by far the most reliable source of information for us as a freight forwarder,\u201d says Van Schie. He also sees clear advantages for other forwarders: \u201cAs a forwarder, there is no longer a need to establish separate connections with terminals, shipping lines, or customs. Portbase has already taken care of that. It simplifies the process and enables the entire port community to operate more efficiently.\u201d<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Cargo Controller<\/mark><\/strong><\/h2>\n\n\n\n

In Cargo Controller, Portbase bundles first-hand data from shipping companies, terminals, Customs and carriers. Thanks to continuous collaboration with these market parties, all information is brought together in one central place. This makes the import process in the Netherlands simpler, safer and more efficient.<\/p>\n\n\n\n

Via Cargo Controller you have insight into the status of your container or trailer cargo. The expected and actual arrival time of the ship, real-time unloading information, all relevant customs data, the goods description, the carrier\u2019s terminal departure time and much more. You can immediately initiate actions to verified chain partners and thus optimize cooperation within the logistics chain.<\/p>\n\n\n\n

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Cargo Controller<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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\"Maximaal<\/figure>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Case Keeping Flexport moving \u201cCargo Controller plays a crucial role for us in having the right information regarding our container flows via the port of Rotterdam. ” – Joe van Schie, Senior Global Operations Associate – Flexport In today\u2019s fast-paced container logistics environment, control and visibility are no longer nice-to-haves; they\u2019re mission-critical. As a technology and […]<\/p>\n","protected":false},"featured_media":21082,"template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tags":[],"class_list":["post-21364","partner","type-partner","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nKeeping Flexport moving - Portbase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.portbase.com\/en\/cases\/keeping-flexport-moving\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Keeping Flexport moving - Portbase\" \/>\n<meta property=\"og:description\" content=\"Case Keeping Flexport moving \u201cCargo Controller plays a crucial role for us in having the right information regarding our container flows via the port of Rotterdam. ” – Joe van Schie, Senior Global Operations Associate – Flexport In today\u2019s fast-paced container logistics environment, control and visibility are no longer nice-to-haves; they\u2019re mission-critical. 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