{"id":22780,"date":"2025-09-01T15:22:48","date_gmt":"2025-09-01T13:22:48","guid":{"rendered":"https:\/\/www.portbase.com\/?post_type=partner&p=22780"},"modified":"2026-02-26T16:21:01","modified_gmt":"2026-02-26T15:21:01","slug":"keeping-dfds-moving-ics2","status":"publish","type":"partner","link":"https:\/\/www.portbase.com\/en\/cases\/keeping-dfds-moving-ics2\/","title":{"rendered":"Keeping DFDS moving"},"content":{"rendered":"\n
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Case<\/mark><\/p>\n\n\n\n

Keeping DFDS <\/mark>moving<\/mark><\/h1>\n\n\n\n

\u201cWhat convinced us was the maturity of the solution and the fact that Portbase had worked closely with the logistics community to ensure minimal disruption” <\/em>– G\u00fcrcan G\u00fclseven – Agency Manager at DFDS Turkije<\/p>\n\n\n\n

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Pre-arrival Cargo Declaration Import<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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How DFDS smoothly switched to ICS2 with Portbase\u2019s ENS solution<\/mark><\/h3>\n\n\n\n

When the EU launched the new Import Control System 2 (ICS2) for the maritime sector, the impact on shipping lines and agents was substantial. ENS (Entry Summary Declaration), which were previously submitted directly to national customs authorities under ICS1, now had to be sent to a central European customs system: the Shared Trader Interface (STI). For DFDS \u2013 an international shipping and logistics company with Ro-Ro operations across Europe \u2013 complying with ICS2 required thorough preparation, strong system alignment, and a solid digital solution. <\/p>\n\n\n\n

This customer story highlights how DFDS T\u00fcrkiye implemented Portbase\u2019s ENS functionality as part of their transition to ICS2 across Europe. <\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The impact<\/mark> of ICS2<\/strong> <\/h3>\n\n\n\n

From five locations in T\u00fcrkiye, and since November \u201824 from Damietta, Egypt, DFDS <\/strong>manages intensive Ro-Ro operations to Italy, France, and Greece. The Turkish and Mediterranean region accounts for nearly 30% of DFDS\u2019s global business. \u201cAlmost 40% of all land transport between T\u00fcrkiye and Europe is handled on our routes,\u201d explains G\u00fcrcan G\u00fclseven, Agency Manager at DFDS T\u00fcrkiye. \u201cThat makes customs compliance absolutely crucial. We knew the ICS2 change would affect multiple countries, so we had to get it right the first time.\u201d <\/p>\n\n\n\n

Given the frequency and complexity of the sailings\u2014covering a mix of containers and unaccompanied semi-trailers (as well as truck & trailers, new units, business machines, privately owned vehicles, and project cargoes), sometimes with over 20 house B\/Ls per shipment\u2014ENS processing must be fast and accurate. And with up to 18 \u2013 20 sailings per week from T\u00fcrkiye alone, there’s no room for delay or error. <\/p>\n<\/div>\n\n\n\n

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An international approach<\/mark> via Portbase <\/h3>\n\n\n\n

DFDS had already been using Portbase in the Netherlands. When it became clear that Portbase was preparing its ENS service for ICS2 compliance, the Turkish DFDS team decided to adopt the solution for their own ENS declarations, in cooperation with DFDS offices in Italy and Greece, and France soon, as the country is on the brink of ICS2 transition. <\/p>\n\n\n\n

\u201cWhat convinced us was the maturity of the solution and the fact that Portbase had worked closely with the logistics community to ensure minimal disruption,\u201d says G\u00fcrcan. Compared to ICS1, the difference was clear. \u201cIn the old system, some declarations would occasionally contain inconsistencies\u2014for instance, differences between declared and actual cargo weight. These could lead to delays or even fines. With Portbase, we have perfect visibility and control, which helps us identifying issues directly in the system and easily solving them\u2019\u2019.  <\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Smooth integration and solid support <\/mark><\/h3>\n\n\n\n

To ensure a smooth rollout, all relevant ICS2 scenarios were covered\u2014both standard workflows and possible exceptions\u2014so that each office was fully prepared for the new customs requirements. This setup enables the team to submit ENS declarations efficiently between five key ports: three in T\u00fcrkiye and two in the EU\u2014Trieste in Italy and Patras in Greece. G\u00fcrcan reflects on the result: \u201cPortbase helped us turn a complex regulatory change into an opportunity to improve our processes. The fact that we can now centrally manage ENS declarations for multiple ports and offices makes us more agile\u2014and better prepared for what\u2019s next.\u201d <\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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About ENS<\/mark> via Portbase <\/h3>\n\n\n\n

The ENS functionality DFDS uses is part of the Portbase service Cargo Declaration Import<\/em>, which was significantly upgraded in preparation for ICS2. This service enables shipping lines, agents and shipbrokers to submit Entry Summary Declarations (ENS) for all European ports via one central platform\u2014fully aligned with the requirements of the new Shared Trader Interface (STI). <\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Pre-arrival <\/mark><\/strong>Cargo Declaration Import<\/mark><\/strong><\/h2>\n\n\n\n

The service Pre-arrival Cargo Declaration Import is part of the total service package offered by Portbase for the fast and efficient handling of all administrative obligations around incoming vessels and cargo.<\/p>\n\n\n\n

The ENS is a European requirement and part of the Import Control System (ICS). For every bulk, general cargo, feeder and shortsea vessel coming from outside Europe, Customs requires a statement of all goods on board at least four hours before arrival at the first European port of call. Based on this, Customs then performs a safety & security scan.<\/p>\n\n\n\n

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Pre-arrival Cargo Declaration Import<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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<\/p>\n","protected":false},"excerpt":{"rendered":"

Case Keeping DFDS moving \u201cWhat convinced us was the maturity of the solution and the fact that Portbase had worked closely with the logistics community to ensure minimal disruption” – G\u00fcrcan G\u00fclseven – Agency Manager at DFDS Turkije How DFDS smoothly switched to ICS2 with Portbase\u2019s ENS solution When the EU launched the new Import […]<\/p>\n","protected":false},"featured_media":22767,"template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tags":[],"class_list":["post-22780","partner","type-partner","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nKeeping DFDS moving - 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