{"id":16886,"date":"2024-11-19T16:58:36","date_gmt":"2024-11-19T15:58:36","guid":{"rendered":"https:\/\/www.portbase.com\/?post_type=program&#038;p=16886"},"modified":"2026-02-03T14:22:58","modified_gmt":"2026-02-03T13:22:58","slug":"shippers","status":"publish","type":"program","link":"https:\/\/www.portbase.com\/en\/programs\/secure-chain\/shippers\/","title":{"rendered":"Secure Chain &#8211; Shippers"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-white-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-cover alignwide banner is-style-default\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);min-height:491px;aspect-ratio:unset;\"><img decoding=\"async\" width=\"2560\" height=\"2107\" class=\"wp-block-cover__image-background wp-image-17033\" alt=\"Illustrator doc - Secure chain visuals wietse@10x-8\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/11\/Secure-chain-visuals-wietse@10x-8.png\" data-object-fit=\"cover\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/11\/Secure-chain-visuals-wietse@10x-8.png 2560w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/11\/Secure-chain-visuals-wietse@10x-8-300x247.png 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/11\/Secure-chain-visuals-wietse@10x-8-1024x843.png 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/11\/Secure-chain-visuals-wietse@10x-8-768x632.png 768w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/11\/Secure-chain-visuals-wietse@10x-8-1536x1264.png 1536w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/11\/Secure-chain-visuals-wietse@10x-8-2048x1685.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim wp-block-cover__gradient-background has-background-gradient has-linear-lightblue-to-alpha-gradient-background\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-container-core-cover-is-layout-db32e940 wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-content-justification-left is-layout-constrained wp-container-core-column-is-layout-f3298e88 wp-block-column-is-layout-constrained\">\n<p class=\"has-blue-color has-text-color has-link-color wp-elements-a3bd2abdecdc05457c3bbbbe38b4af07\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Secure Chain<\/mark> &#8211; Shippers<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-dark-blue-color has-text-color has-link-color wp-elements-257567411381992640de972046216f5b\">New <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">container release process<\/mark> for import containers<\/h1>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-229b440683277198ac42aa597117166a\">The Secure Chain is the new safe and reliable way to release and collect import containers at the Port of Rotterdam.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"#register\">Start working with Portbase<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-blue-color\"><\/mark><\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-dark-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/secure-chain.eu\/\">Latest news<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-blue-color\"><\/mark><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sowmedia-tabbladnavigatie align wp-block-sowmedia-tabbladnavigatie\" id=\"sowmedia-tabnavigatie\">\n    <nav class=\"no-wrap is-fallback alignfull wp-block-navigation is-nowrap is-layout-flex wp-container-core-navigation-layout-1 wp-block-navigation-is-layout-flex\">\n        <ul class=\"wp-block-navigation__container  no-wrap is-fallback alignfull wp-block-navigation\"><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/programs\/secure-chain\/\">Introduction<\/a><\/li><li class=\"wp-block-navigation-item current-menu-item\" >Shippers<\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/programs\/secure-chain\/forwarders\">Forwarders<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/programs\/secure-chain\/inland-operators\/\">Inland operators<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/www.portbase.com\/en\/programs\/secure-chain\/costs\/\">Costs<\/a><\/li><li class=\"wp-block-navigation-item\" ><a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/search?content_tags=01K2C16AWQSS1PJVJKT35D7QPJ&#038;type=knowledge_base\">Support<\/a><\/li><\/ul>    <\/nav>\n<\/div>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color has-h-1-font-size wp-elements-3bcac662849fc156834dd4bba53af8d0\">Shippers<\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-dde094a9f52073d9d94f17742c9341e5\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-blue-color\">How it works: <\/mark>As a shipper or forwarder, you have been asked by your shipping line or client to join the Secure Chain. This will change the way import containers are released and collected at the Port of Rotterdam. <strong>You will no longer receive the container release by email with a PIN, but digitally via Portbase. <\/strong>This is safer and more reliable.&nbsp;<\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-d669ff1fed85dff09c8e17b41df2d8eb\">You will need a Portbase service in order to receive a digital container release from the shipping line\/agent. The right to pick-up a container can also be transferred only via Portbase. For example to your freight forwarder or to the hinterland carrier (freight truck, train, inland shipping). <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-light-blue-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Portbase - Secure Chain (ENG incl. subtitles)\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/pDRuAUwbtvY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-light-blue-background-color has-background is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color has-h-2-font-size wp-elements-fc787c3925f0980d852980d7f5d7ffaa\" id=\"register\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-blue-color\">Start working<\/mark> with Portbase<\/strong><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color wp-elements-52f7b437f27b09bb2d09b3a728783588\"><em><strong>Important explanation to get started with using Portbase and joining the secure chain<\/strong><\/em><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-dark-blue-color has-text-color has-link-color has-h-4-font-size wp-elements-77fe6bb83e185587ff8b4576601c7e8b\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">1.<\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-blue-color\"> <\/mark>Check what you need to do<\/strong><\/p>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color has-body-small-font-size wp-elements-ea37a48c5e450d59900c02384d6bd567\">By answering the questions below, you&#8217;ll find out what changes you can expect and any additional steps you need to take to join the Secure Chain.<\/p>\n\n\n<script>\nvar 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id='gform_5' class='vertrouwensketen-form' action='\/en\/wp-json\/wp\/v2\/program\/16886#gf_5' data-formid='5' novalidate>\t\t\t\t\t<div style=\"display: none !important;\" class=\"akismet-fields-container gf_invisible\" data-prefix=\"ak_\">\n\t\t\t\t\t\t<label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label>\n\t\t\t\t\t\t<input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"14\" \/>\n\t\t\t\t\t\t<script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n\n\t\t\t\t\t<\/div>\n        <div id='gf_progressbar_wrapper_5' class='gf_progressbar_wrapper' data-start-at-zero=''>\n        \t<p class=\"gf_progressbar_title\">Step <span class='gf_step_current_page'>1<\/span> of <span class='gf_step_page_count'>5<\/span><span class='gf_step_page_name'><\/span>\n        \t<\/p>\n            <div class='gf_progressbar gf_progressbar_blue' aria-hidden='true'>\n                <div class='gf_progressbar_percentage percentbar_blue percentbar_20' style='width:20%;'><span>20%<\/span><\/div>\n            <\/div><\/div>\n                        <div class='gform-body gform_body'><div id='gform_page_5_1' class='gform_page ' data-js='page-field-id-0' >\n\t\t\t\t\t<div class='gform_page_fields'><div id='gform_fields_5' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_5_3\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Are you a Portbase customer?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_3'>\n\t\t\t<div class='gchoice gchoice_5_3_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Ja'  id='choice_5_3_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_3_0' id='label_5_3_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_3_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_3' type='radio' value='Nee'  id='choice_5_3_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_3_1' id='label_5_3_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><\/div>\n                    <\/div>\n                    <div class='gform-page-footer gform_page_footer top_label'>\n                         <div class=\"wp-block-button\"><button type=\"button\" id=\"gform_next_button_5_1\" class=\"gform_next_button gform-theme-button button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"next\">Next<\/button><\/div> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_5_2' class='gform_page' data-js='page-field-id-1' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_5_2' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_5_10\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Are you subscribed to one of the following services?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_10'>\n\t\t\t<div class='gchoice gchoice_5_10_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_10' type='radio' value='Ja, Cargo Controller'  id='choice_5_10_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_10_0' id='label_5_10_0' class='gform-field-label gform-field-label--type-inline'>Yes, Cargo Controller<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_10_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_10' type='radio' value='Ja, Cargo Release Manager'  id='choice_5_10_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_10_1' id='label_5_10_1' class='gform-field-label gform-field-label--type-inline'>Yes, Cargo Release Manager<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_10_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_10' type='radio' value='Ja, Melding Container Achterland'  id='choice_5_10_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_10_2' id='label_5_10_2' class='gform-field-label gform-field-label--type-inline'>Yes, Hinterland Container Notification<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_10_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_10' type='radio' value='Ja, Cargo Controller en Melding Container Achterland'  id='choice_5_10_3' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_10_3' id='label_5_10_3' class='gform-field-label gform-field-label--type-inline'>Yes, Cargo Controller and Hinterland Container Notification<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_10_4'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_10' type='radio' value='Ja, Cargo Release Manager en Melding Container Achterland'  id='choice_5_10_4' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_10_4' id='label_5_10_4' class='gform-field-label gform-field-label--type-inline'>Yes, Cargo Release Manager and Hinterland Container Notification<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_10_5'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_10' type='radio' value='Nee, geen van bovenstaande services'  id='choice_5_10_5' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_10_5' id='label_5_10_5' class='gform-field-label gform-field-label--type-inline'>No, none of the above services<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><\/div>\n                    <\/div>\n                    <div class='gform-page-footer gform_page_footer top_label'>\n                        <div class=\"wp-block-button is-style-outline\"><button type=\"button\" id=\"gform_previous_button_5_6\" class=\"gform_previous_button gform-theme-button gform-theme-button--secondary button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"previous\">Previous<\/button><\/div> <div class=\"wp-block-button\"><button type=\"button\" id=\"gform_next_button_5_6\" class=\"gform_next_button gform-theme-button button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"next\">Next<\/button><\/div> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_5_3' class='gform_page' data-js='page-field-id-6' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_5_3' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_5_5\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Are you a hinterland carrier?<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_5'>\n\t\t\t<div class='gchoice gchoice_5_5_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='Ja'  id='choice_5_5_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_5_0' id='label_5_5_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_5_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='Nee'  id='choice_5_5_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_5_1' id='label_5_5_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><\/div>\n                    <\/div>\n                    <div class='gform-page-footer gform_page_footer top_label'>\n                        <div class=\"wp-block-button is-style-outline\"><button type=\"button\" id=\"gform_previous_button_5_19\" class=\"gform_previous_button gform-theme-button gform-theme-button--secondary button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"previous\">Previous<\/button><\/div> <div class=\"wp-block-button\"><button type=\"button\" id=\"gform_next_button_5_19\" class=\"gform_next_button gform-theme-button button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"next\">Next<\/button><\/div> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_5_4' class='gform_page' data-js='page-field-id-19' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_5_4' class='gform_fields top_label form_sublabel_below description_below validation_below'><fieldset id=\"field_5_18\" class=\"gfield gfield--type-radio gfield--type-choice gfield--input-type-radio gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Are you involved in the import release process?<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_5_18'>\n\t\t\t<div class='gchoice gchoice_5_18_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_18' type='radio' value='Ja'  id='choice_5_18_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_18_0' id='label_5_18_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_5_18_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_18' type='radio' value='Nee'  id='choice_5_18_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_5_18_1' id='label_5_18_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><\/div>\n                    <\/div>\n                    <div class='gform-page-footer gform_page_footer top_label'>\n                        <div class=\"wp-block-button is-style-outline\"><button type=\"button\" id=\"gform_previous_button_5_7\" class=\"gform_previous_button gform-theme-button gform-theme-button--secondary button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"previous\">Previous<\/button><\/div> <div class=\"wp-block-button\"><button type=\"button\" id=\"gform_next_button_5_7\" class=\"gform_next_button gform-theme-button button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"next\">Next<\/button><\/div> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_5_5' class='gform_page' data-js='page-field-id-7' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_5_5' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_5_8\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n<p>At this point, you don&#8217;t need to take any action.<\/p><\/div><div id=\"field_5_25\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n<p>In order to remain involved in the import container release process, you need to subscribe to Cargo Controller or\n    Cargo Release Manager. Using these services, you can authorise and nominate the next link in the chain. With Cargo\n    Controller, you have real-time insight into track &#038; trace information for the shipment. A free variant is Cargo\n    Release Manager, which provides you with basic cargo information to manage your supply chain partners.\n<\/p>\n<p>\n    To see at a glance which service is best suited to you <a href=\"https:\/\/support.portbase.com\/en\/kennis\/overview-and-differences-cargo-controller-cargo-release-manager-2\/\">click here.<\/a>\n<\/p>\n<div class=\"button-wrapper\">\n    <div class='buttons'>\n        <a class='button' href=\"\/en\/services\/cargo-controller\/\" target=\"_blank\">More information about Cargo Controller<\/a>\n        <a class='button' href=\"\/en\/services\/cargo-release-manager\/\" target=\"_blank\">More information about Cargo Release Manager<\/a>\n    <\/div>\n<\/div><\/div><div id=\"field_5_9\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n\n<p>Hinterland Container Notification is the service you need to subscribe to in order to remain involved in the import\n    container release process. This service allows you to pre notify visits and containers at terminals and depots.<\/p>\n\n<div class=\"button-wrapper\">\n    <div class='buttons'>\n        <a class='button' href='\/en\/services\/hinterland-container-notification\/' target=\"_blank\">More information about Hinterland Container Notification<\/a>\n    <\/div>\n<\/div>\n\n<div class=\"let-op\"><small>Important! If you are an inland operator and you are part of the import release process, you\n        will also need to subscribe to the service <a href=\"\/en\/services\/cargo-controller\/\">Cargo Controller<\/a> or <a\n            href=\"\/en\/services\/cargo-release-manager\/\">Cargo Release Manager<\/a>. \n            <p>To see at a glance which service is best suited to you, click \n                <a href=\"https:\/\/support.portbase.com\/en\/kennis\/overview-and-differences-cargo-controller-cargo-release-manager-2\/\" target=\"_self\">here<\/a>.\n            <\/p><\/small>\n<\/div><\/div><div id=\"field_5_11\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n<p>Since you are subscribed to two different services, you will need to do something in both services:<\/p>\n<h2>Hinterland Container Notification<\/h2>\n<p>\n    Under the &#8216;Shipments&#8217; tab in HCN, you will find a list of containers you can pick up or forward to a third party.\n    You can upgrade these containers to a prenotification via the regular process in the &#8216;handling overview&#8217;. Read more\n    about becoming part of the Secure Chain via HCN in the Quick Start Guide.<\/p>\n<div class=\"button-wrapper\">\n    <div class='buttons'><a class='button'\n            href=\"https:\/\/support.portbase.com\/en\/kennis\/how-do-i-activate-the-secure-chain-in-hinterland-container-notification\/\"\n            target=\"_blank\">To the quick start guide HCN Secure Chain<\/a>\n    <\/div>\n<\/div>\n\n\n<h2>Cargo Release Manager<\/h2>\n<p>You will receive a customer code* from your shipping line. Enter this code in Cargo Release Manager. As soon as you\n    receive the release, you designate the forwarder or inland operator. If you work with a regular forwarder, register\n    them directly in the service. That way, the release will proceed automatically.<\/p>\n<p>\n    <small>* If you do not yet have the customer code, you can request it from your shipping line.<\/small>\n<\/p>\n<p>\n    Did you know you can get even more control over your cargo? With Cargo Controller, you have real-time insight into\n    track &#038; trace information.<\/p>\n<div class=\"button-wrapper\">\n    <div class='buttons'>\n        <a class='button' href=\"https:\/\/www.portbase.com\/en\/services\/cargo-controller\" target=\"_blank\">More information\n            about Cargo Controller<\/a>\n        <a class='button'\n            href=\"https:\/\/support.portbase.com\/en\/the-secure-chain\/#how-do-i-find-out-my-customer-code-at-the-shipping-company\"\n            target=\"_blank\">Read more about how to enter your customer code<\/a>\n    <\/div>\n<\/div><\/div><div id=\"field_5_12\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n<p>Since you are subscribed to two different services, you will need to do something in both services:<\/p>\n<h2>Hinterland Container Notification<\/h2>\n<p>\n    Under the &#8216;Shipments&#8217; tab in HCN, you will find a list of containers you can pick up or forward to a third party.\n    You can upgrade these containers to a prenotification via the regular process in the &#8216;handling overview&#8217;. Read more\n    about becoming part of the Secure Chain via HCN in the Quick Start Guide.\n<\/p>\n<div class=\"button-wrapper\">\n    <div class='buttons'><a class='button'\n            href=\"https:\/\/support.portbase.com\/en\/kennis\/how-do-i-activate-the-secure-chain-in-hinterland-container-notification\/\"\n            target=\"_blank\">To the HCN Secure Chain quick start guide<\/a><\/div>\n<\/div>\n\n<h2>Cargo Controller<\/h2>\n<p>You will receive a customer code* from your shipping line. You enter this code in Cargo Controller. You then\n    designate the forwarder or inland operator. If you are an importer working with a regular forwarder, register them\n    directly in the service. That way, the release will proceed automatically.<\/p>\n<p>\n    <small>* If you do not yet have the customer code, you can request it from your shipping line.<\/small><br>\n<div class=\"button-wrapper\">\n    <div class='buttons'><a class='button'\n            href=\"https:\/\/support.portbase.com\/en\/kennis\/qsg-secure-chain-cargo-controller\/\" target=\"_blank\">More\n            information about Cargo Controller and the Secure Chain<\/a><\/div>\n<\/div>\n<\/p><\/div><div id=\"field_5_13\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n<p>Under the &#8216;Shipments&#8217; tab in HCN, you will find a list of containers you can pick up or forward to a third party. You\n    can upgrade these containers to a prenotification via the regular process in the &#8216;handling overview&#8217;. Read more\n    about becoming part of the Secure Chain via HCN in the Quick Start Guide.<\/p>\n<div class=\"button-wrapper\">\n    <div class='buttons'>\n        <a class='button'\n            href=\"https:\/\/support.portbase.com\/en\/kennis\/how-do-i-activate-the-secure-chain-in-hinterland-container-notification\/\"\n            target=\"_blank\">Visit the quick start guide HCN Secure Chain<\/a>\n    <\/div>\n<\/div>\n\n<div class=\"let-op\">\n    <small>Important! If you are involved in the import container release process in any other capacity\n        besides inland operator, you also need to subscribe to <a href=\"\/en\/services\/cargo-controller\/\">Cargo\n            Controller<\/a> or\n        <a href=\"\/en\/services\/cargo-release-manager\/\">Cargo Release Manager<\/a>. Click\n        <a href=\"\/https:\/\/support.portbase.com\/en\/kennis\/overview-and-differences-cargo-controller-cargo-release-manager-2\/\" target=\"_self\">here<\/a> for a summary of the differences.<\/small>\n<\/div><\/div><div id=\"field_5_14\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n<p>You will receive a customer code* from your shipping line. Enter this code in Cargo Release Manager. As soon as you\n    receive the release, you designate the forwarder or inland operator. If you work with a regular forwarder, register\n    them directly in the service. That way, the release will proceed automatically.<\/p>\n    <p><small>* If you do not yet have the customer code, you can request it from your shipping line.<\/small><\/p>\n\n\n<p>Did you know you can get even more control over your cargo? With Cargo Controller, you have real-time insight into\n    track &#038; trace information.<\/p>\n<div class=\"button-wrapper\">\n    <div class='buttons'>\n        <a class='button' href=\"\/en\/services\/cargo-controller\" target=\"_blank\">More information\n            about Cargo Controller<\/a>\n        <a class='button'\n            href=\"https:\/\/support.portbase.com\/en\/the-secure-chain\/#how-can-i-register-my-customer-code-in-cargo-controller-or-cargo-release-manager\"\n            target=\"_blank\">Read how to enter your customer code here <\/a>\n    <\/div>\n<\/div><\/div><div id=\"field_5_15\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n<p>You will receive a customer code* from your shipping line. You enter this code in Cargo Controller. You are now able to receive the release as a release-to party. You then designate the forwarder or inland operator. If you are an importer working with a regular forwarder, register them directly in the service. That way, the release will proceed automatically.<\/p>\n<p><small>* If you do not yet have the customer code, you can request it from your shipping line.<\/small><\/p>\n<div class=\"button-wrapper\">\n    <div class='buttons'>\n        <a class='button' href=\"https:\/\/support.portbase.com\/en\/the-secure-chain\/#how-can-i-register-my-customer-code-in-cargo-controller-or-cargo-release-manager\" target=\"_blank\">Read how to enter your customer code here<\/a>\n    <\/div>\n<\/div><\/div><div id=\"field_5_16\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n\n<p>Notification Hinterland Container is the service you need to subscribe to in order to remain active in the import container release process. Through this service, you can pre-notify visits and containers at terminals and depots.<\/p>\n\n<div class=\"button-wrapper\"><div class='buttons'><a class='button' href='\/en\/services\/hinterland-container-notification\/' target=\"_blank\">More information about Notification Hinterland Container<\/a><\/div><\/div>\n\n<p class=\"let-op\"><small>Note! Are you a carrier and part of the import release process? Then you will also need one the the following services:<a href=\"\/en\/services\/cargo-controller\/\">Cargo Controller<\/a> or <a href=\"\/en\/services\/cargo-release-manager\/\">Cargo Release Manager<\/a><br>See at a glance which service suits you best? Click <a href=\"https:\/\/support.portbase.com\/en\/kennis\/overview-and-differences-cargo-controller-cargo-release-manager-2\/\" target=\"_self\">here<\/a>.<\/small><\/p><\/div><div id=\"field_5_17\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n<p>At this point, you don&#8217;t need to take any action.<\/p><\/div><div id=\"field_5_20\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h1>The result<\/h1>\n\n<p>To stay active in the import container release process, you need to subscribe to Cargo Controller or Cargo Release Manager. Through these services, you can authorize and nominate the next link in the chain. With Cargo Controller, you have real-time insight into track &#038; trace information of the cargo. A cost-free option is Cargo Release Manager, where you can find basic cargo information and manage your chain partners.<\/p>\n\n<p>See at a glance which service suits you best? Click <a href=\"https:\/\/support.portbase.com\/en\/kennis\/overview-and-differences-cargo-controller-cargo-release-manager-2\/\" target=\"_self\">here<\/a>.<\/p>\n\n<div class=\"button-wrapper\"><div class='buttons'><a class='button' href='\/en\/services\/cargo-controller\/' target=\"_blank\">More information about Cargo Controller<\/a><a class='button' href='\/en\/services\/cargo-release-manager\/' target=\"_blank\">More information about Cargo Release Manager<\/a><\/div><\/div><\/div><\/div><\/div>\n        <div class='gform-page-footer gform_page_footer top_label'><div class=\"wp-block-button is-style-outline\"><button type=\"submit\" id=\"gform_previous_button_5\" class=\"gform_previous_button gform-theme-button gform-theme-button--secondary button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"previous\">Previous<\/button><\/div> <div class=\"wp-block-button\"><button type=\"submit\" id=\"gform_submit_button_5\" class=\"gform_button button wp-block-button__link\" onclick=\"gform.submission.handleButtonClick(this);\" data-submission-type=\"submit\">Versturen<\/button><\/div> <input type='hidden' name='gform_ajax' value='form_id=5&amp;title=&amp;description=&amp;tabindex=0&amp;theme=orbital&amp;styles={&quot;inputPrimaryColor&quot;:&quot;#204ce5&quot;,&quot;labelFontSize&quot;:&quot;10&quot;}&amp;hash=f88996e260e494fbed08b768c5dfa3c0' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_5' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_5' id='gform_theme_5' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_5' id='gform_style_settings_5' value='{&quot;inputPrimaryColor&quot;:&quot;#204ce5&quot;,&quot;labelFontSize&quot;:&quot;10&quot;}' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_5' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='5' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='EUR' value='yzQrV49pp3rhVwzSlJJkvmmY9de1VqFnJ0Qa0OndqibWbaFAFJbE47c\/CfhAezHBd9dJMeWUZcc9s4LBKlVh6SHADRgyl3zmFPOzpSEBUDnj1GM=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_5' value='WyJ7XCIzXCI6W1wiYTY0MjExYTJlOWFiYzEwOGJhZmMxNWVhMTc3MzYyMWVcIixcIjgzM2QwM2ZkNTNlOTdhZjZhNzQ0YjA5YTlhOWM1Njc4XCJdLFwiMTBcIjpbXCJiM2I5ZGM1MTJkZTczMzFhN2Q4Y2MxNTZiY2QzMGRhNFwiLFwiYTAzOTk5YmMzZWRkMDYyMTlmNDMzZjFlNGY1MDBiYzlcIixcIjY2MWU1MTQ0Y2EyZWQzZWNiMzA2NTQyMGQwY2EyNTk2XCIsXCJiYTEzYWM3OTcyN2NjOTViMDk5YzNkYThkZDllMjZhN1wiLFwiM2RiNzE2NjMxYTU0M2NhOGZjNTAyNGIxNDIyODI1MmNcIixcIjAzODUxZDM2OTYzMjNkYmYxNDEzNWFkNTgzZjRiYTg1XCJdLFwiNVwiOltcImE2NDIxMWEyZTlhYmMxMDhiYWZjMTVlYTE3NzM2MjFlXCIsXCI4MzNkMDNmZDUzZTk3YWY2YTc0NGIwOWE5YTljNTY3OFwiXSxcIjE4XCI6W1wiYTY0MjExYTJlOWFiYzEwOGJhZmMxNWVhMTc3MzYyMWVcIixcIjgzM2QwM2ZkNTNlOTdhZjZhNzQ0YjA5YTlhOWM1Njc4XCJdfSIsIjdlZmRkYmRiMGU3MTI3NWY2OGI3ZGQyOGQ4YTNmNGY0Il0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_5' id='gform_target_page_number_5' value='2' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_5' id='gform_source_page_number_5' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n             <\/div><\/div>\n                        <\/form>\n                        <\/div>\n\t\t                <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_5' id='gform_ajax_frame_5' title='This iframe contains the logic required to handle Ajax powered Gravity Forms.'><\/iframe>\n\t\t                <script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 5, 'https:\/\/www.portbase.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery('#gform_ajax_frame_5').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_5');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_5').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! 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So please register well in advance!<\/mark>)<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color has-h-4-font-size wp-elements-cfa2d3a86d15f24fcaf0df11366f7f28\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">3. <\/mark>Choose a service<\/strong><\/p>\n\n\n\n<ul style=\"margin-bottom:0\" class=\"wp-block-list\">\n<li class=\"has-body-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">As a shipper or forwarder, you will need one of two services: Cargo Controller or Cargo Release Manager. <\/mark><\/li>\n\n\n\n<li class=\"has-body-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\"><a href=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/11\/336-363_beslisboom_A_v5.pdf\">Use the service selector<\/a><\/mark><\/li>\n\n\n\n<li class=\"has-body-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\"><a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/articles\/28689259291794-Overview-and-Differences-Cargo-Controller-Cargo-Release-Manager\">Click here to see the differences .<\/a><\/mark><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d9dd512a wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"--columns: 1;\" class=\"wp-block-sowmedia-listing listing is-post-type-product is-view-list align service-listing-transparent wp-block-sowmedia-listing\">\n\n    \n    \n                <ul class=\"listing__posts\">\n                                                        \n                <li class=\"listing__post\">\n                    \n<article class=\"listing-item has-stretched-link  post-9855 product type-product status-publish has-post-thumbnail hentry product_type-customs product_type-documentation product_type-hinterland-transport product_type-import product_type-ocean-freight-en product_type-planning-orientation product_type-terminal-data-de product_type-track-trace-nl product_attributes-aansluitkosten-en product_attributes-betaald-en product_attributes-systeemkoppeling-en product_attributes-webscherm-en product_provider-portbase-en\">\n\n    <div class=\"listing-item__image\">\n        <img decoding=\"async\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/Cargo-Controller.svg\" alt=\"Cargo Controller\">    <\/div>\n\n    <div class=\"listing-item__content\">\n\n        \n        <h3 class=\"listing-item__title has-h-5-font-size\">\n                            <a href=\"https:\/\/www.portbase.com\/en\/services\/cargo-controller\/\" target=\"_self\">\n                            Cargo Controller                            <\/a>\n                    <\/h3>\n\n                <div class=\"listing-item__excerpt\">\n            Full visibility when tracking your cargo.        <\/div>\n        \n    <\/div>\n\n    \n    <div class=\"listing-item__button wp-block-button is-style-default\">\n        <a href=\"https:\/\/www.portbase.com\/en\/services\/cargo-controller\/\" class=\"wp-block-button__link\" target=\"_self\">\n            View        <\/a>\n    <\/div>\n\n        \n<\/article>\n                                    <\/li>\n                                                                \n                <li class=\"listing__post\">\n                    \n<article class=\"listing-item has-stretched-link  post-9849 product type-product status-publish has-post-thumbnail hentry product_type-import product_attributes-niet-betaald-en product_attributes-webscherm-en product_provider-portbase-en\">\n\n    <div class=\"listing-item__image\">\n        <img decoding=\"async\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/04\/Cargo-Release-Manager.svg\" alt=\"Cargo Release Manager\">    <\/div>\n\n    <div class=\"listing-item__content\">\n\n        \n        <h3 class=\"listing-item__title has-h-5-font-size\">\n                            <a href=\"https:\/\/www.portbase.com\/en\/services\/cargo-release-manager\/\" target=\"_self\">\n                            Cargo Release Manager                            <\/a>\n                    <\/h3>\n\n                <div class=\"listing-item__excerpt\">\n            A service to move import containers within the Secure Chain.        <\/div>\n        \n    <\/div>\n\n    \n    <div class=\"listing-item__button wp-block-button is-style-default\">\n        <a href=\"https:\/\/www.portbase.com\/en\/services\/cargo-release-manager\/\" class=\"wp-block-button__link\" target=\"_self\">\n            View        <\/a>\n    <\/div>\n\n        \n<\/article>\n                                    <\/li>\n                                                        <\/ul>\n            \n    \n    \n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color has-h-4-font-size wp-elements-93de42be3129f98f57f61401d7950566\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">4. <\/mark>Use the Quick Start Guide<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-body-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">After requesting the service, use the Quick Start Guide to better understand how the service works.<\/mark><\/li>\n\n\n\n<li class=\"has-body-small-font-size\"><a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/articles\/28689165468818-Start-with-Cargo-Controller\">Quick Start Guide for Cargo Controller<\/a><\/li>\n\n\n\n<li class=\"has-body-small-font-size\"><a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/articles\/28689210913938-Start-with-Cargo-Release-Manager\">Quick Start Guide for Cargo Release Manager<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color has-h-4-font-size wp-elements-76d5be647366bb1fb08472ea000ba5fa\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">5. <\/mark>Register the shipping line\u2019s customer code<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-body-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">If you are a direct customer of the shipping line, please provide the customer code you received from the shipping line in the Portbase service. Read how it works <a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/articles\/28689178331538-Register-customer-code-for-the-Secure-Chain\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>here<\/strong><\/a>. From then on, the shipping line will release your containers via the Portbase<\/mark><\/li>\n\n\n\n<li class=\"has-body-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Important note: After entering the customer code, the container release is <\/mark><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">not automatically visible in Portbase<\/mark><\/strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">! <\/mark><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">The shipping line must first accept it. Only then will you be able to receive a new release via Portbase.<\/mark><\/li>\n<\/ul>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color has-h-4-font-size wp-elements-3684e70e0e23f0029b8d5134a95b33c1\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">6.<\/mark><em> <\/em>Inform your chain partners<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-body-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Tell your partners in the chain, such as the inland operator or forwarder, that they must also register in Portbase. The Secure Chain only works if all parties in the supply chain participate digitally.<\/mark><\/li>\n<\/ul>\n\n\n\n<p class=\"has-dark-blue-color has-text-color has-link-color has-h-4-font-size wp-elements-e08f5e498ed2a09f1ab4a83cc0d8031b\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">7. <\/mark>Support<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-body-small-font-size\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-dark-blue-color\">Do you have questions or need support? Please visit our <a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/search?content_tags=01K2C16AWQSS1PJVJKT35D7QPJ\">support<\/a> page.<\/mark><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-cover alignwide banner video is-style-banner-dark-blue has-white-color has-text-color has-link-color wp-elements-8768914fa7d06f9735cea6dd5c52a8c0\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-constrained wp-block-column-is-layout-constrained\">\n<p style=\"margin-top:0;margin-bottom:0\"><strong><em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">Success story<\/mark><\/em><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--20)\">Keeping <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">Inter Link <\/mark>moving<\/h3>\n\n\n\n<p><strong><strong>\u201c<em>For us, the Secure Chain is a logical step forward. Thanks to Portbase, we work faster, more securely, and stay in control throughout the entire process<\/em>\u201d<\/strong><\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text\"><a class=\"wp-block-button__link has-white-color has-text-color has-link-color wp-element-button\" href=\"https:\/\/www.portbase.com\/en\/cases\/keeping-inter-link-moving-secure-chain\/\">Read the whole story<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed alignfull is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Interview with German shipper Inter Link: handling import flows via Portbase in the Secure Chain\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/bgAOXVNO8Ik?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-a7c27be1 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-stretch is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-0bc941e6 wp-block-group-is-layout-flex\" style=\"min-height:100%\">\n<h2 class=\"wp-block-heading\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">Answers to <\/mark> <br>FAQs<\/h2>\n\n\n\n<p>Is your question not listed here? Chances are it is on the <a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/search?content_tags=01K2C16AWQSS1PJVJKT35D7QPJ&amp;type=knowledge_base\" target=\"_blank\" rel=\"noreferrer noopener\">Secure Chain support page<\/a>.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1705311600370\"><strong class=\"schema-faq-question\">When should I take action?<\/strong> <p class=\"schema-faq-answer\">This depends on your role in the chain. Go through the steps in the decision tree to find out which steps you need to take to remain active in the import container release process.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1705311694967\"><strong class=\"schema-faq-question\">What is the difference between Cargo Release Manager and Cargo Controller?<\/strong> <p class=\"schema-faq-answer\">View the table below for an overview of the differences:<br\/><br\/><img decoding=\"async\" width=\"485\" height=\"275\" class=\"wp-image-1918\" style=\"max-width:100%;\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/02\/Tabel-Vertrouwensketen.png\" alt=\"\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/02\/Tabel-Vertrouwensketen.png 485w, https:\/\/www.portbase.com\/wp-content\/uploads\/2024\/02\/Tabel-Vertrouwensketen-300x170.png 300w\" sizes=\"(max-width: 485px) 100vw, 485px\" \/><br\/><br\/><br\/>For a more detailed overview of the differences, \u202f<a href=\"https:\/\/support.portbase.com\/hc\/en-gb\/articles\/28689259291794-Overview-and-Differences-Cargo-Controller-Cargo-Release-Manager\" target=\"_blank\" rel=\"noreferrer noopener\">click here<\/a><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1705311717819\"><strong class=\"schema-faq-question\">I need to pick up a container urgently, can I get priority?<\/strong> <p class=\"schema-faq-answer\">Unfortunately it is not possible to get priority.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1705408603613\"><strong class=\"schema-faq-question\">How long does it take to request a service?<\/strong> <p class=\"schema-faq-answer\">Are you already a Portbase customer? Then you can log in with your IAMconnected details and immediately request a service. You can read more information about requesting a service <a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/\">here<\/a>. Are you not yet a customer? Then you first go through the registration process. Click <a href=\"https:\/\/www.portbase.com\/en\/community-solutions\/getting-started-with-portbase\/\">here <\/a>for more information about this process.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1709653820097\"><strong class=\"schema-faq-question\">How can I see if my service request went through successfully?<\/strong> <p class=\"schema-faq-answer\">After you request a service, you will receive a confirmation email. If you have not received this, please check your spam folder. Didn&#8217;t you receive an email here either? Then you can contact us at <a href=\"mailto:service.request@portbase.com\">service.request@portbase.com<\/a>. As soon as your service request has been approved by your authorized signatory and Portbase, it will automatically appear under &#8216;your current services&#8217; in the <a href=\"https:\/\/login.iamconnected.eu\/?client_id=0oa8p433lriQWCJHt0i7&amp;redirect_uri=https:%2F%2Fportbase.com%2Fauth%2Fiamconnected&amp;state=51161\">IAMconnected<\/a> home screen.<\/p> <\/div> <\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-container-core-group-is-layout-a7c27be1 wp-block-group-is-layout-constrained\">\n<div style=\"--columns: 3;\" class=\"wp-block-sowmedia-listing listing is-post-type-post is-view-banner alignwide wp-block-sowmedia-listing\">\n\n    \n    <div class=\"listing__header\" style=\"margin-bottom: 40px;\">\n\n                    <h3 class=\"listing__title wp-block-heading has-default-font-size\">Latest news<\/h3>\n                    \n                            <div class=\"listing__link wp-block-button is-style-with-arrow\">\n            <a href=\"https:\/\/www.portbase.com\/en\/news-knowledge\/\" class=\"wp-block-button__link\">News<\/a>\n        <\/div>\n        \n    <\/div>\n\n    \n    \n                <ul class=\"listing__posts\">\n                                                        \n                <li class=\"listing__post\">\n                    \n<article class=\"listing-item has-stretched-link is-light has-bottom-image hide-meta hide-button hide-image-overlay post-22248 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\">\n \n    <div class=\"listing-item__content\">\n\n        <h4 class=\"listing-item__title has-h-4-font-size\">\n                            <a href=\"https:\/\/www.portbase.com\/en\/news\/all-deepsea-terminals-at-the-maasvlakte-now-verify-operating-carrier\/\" target=\"_self\">\n                            All deepsea terminals at the Maasvlakte now verify operating carrier                            <\/a>\n                    <\/h4>\n\n        \n        <div class=\"listing-item__excerpt\">\n            An automatic check at the gate ensures that only the correct driver is granted access to the terminal. This so-called verification of the operating carrier has now been implemented at all deepsea terminals at Rotterdam\u2019s Maasvlakte. This further minimises the risk of misuse during the container collection process. Each deepsea terminal at the Maasvlakte introduced [&hellip;]        <\/div>\n\n        \n        \n        <div class=\"listing-item__button wp-block-button is-style-text\">\n            <a href=\"https:\/\/www.portbase.com\/en\/news\/all-deepsea-terminals-at-the-maasvlakte-now-verify-operating-carrier\/\" class=\"wp-block-button__link\" target=\"_self\">\n                All deepsea terminals at the Maasvlakte now verify operating carrier            <\/a>\n        <\/div>\n\n        \n    <\/div>\n\n    \n    <div class=\"listing-item__image\">\n        <img decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/07\/T8A0909-1024x496-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Vervoerder controle maasvlakte\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/07\/T8A0909-1024x496-1.jpg 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/07\/T8A0909-1024x496-1-300x145.jpg 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/07\/T8A0909-1024x496-1-768x372.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>    <\/div>\n\n    \n<\/article>                                    <\/li>\n                                                                \n                <li class=\"listing__post\">\n                    \n<article class=\"listing-item has-stretched-link is-light has-bottom-image hide-meta hide-button hide-image-overlay post-19439 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\">\n \n    <div class=\"listing-item__content\">\n\n        <h4 class=\"listing-item__title has-h-4-font-size\">\n                            <a href=\"https:\/\/www.portbase.com\/en\/news\/end-to-fraud-sensitive-pin-codes-for-all-intercontinental-import-containers\/\" target=\"_self\">\n                            End to fraud-sensitive PIN codes for all intercontinental import containers                            <\/a>\n                    <\/h4>\n\n        \n        <div class=\"listing-item__excerpt\">\n            The Far East and Oceania have now been connected to the Secure Chain as well. This means deepsea shipping lines and their ship agents will no longer issue fraud-sensitive PIN codes for containers arriving in Rotterdam from these regions. Instead, all intercontinental container cargo arriving in the port will be handled via the Secure Chain. [&hellip;]        <\/div>\n\n        \n        \n        <div class=\"listing-item__button wp-block-button is-style-text\">\n            <a href=\"https:\/\/www.portbase.com\/en\/news\/end-to-fraud-sensitive-pin-codes-for-all-intercontinental-import-containers\/\" class=\"wp-block-button__link\" target=\"_self\">\n                End to fraud-sensitive PIN codes for all intercontinental import containers            <\/a>\n        <\/div>\n\n        \n    <\/div>\n\n    \n    <div class=\"listing-item__image\">\n        <img decoding=\"async\" width=\"2048\" height=\"1344\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/03\/Vertrouwensketen-Persbeelden_Terminal3-2048x1344-1.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"vertrouwensketen_deadline\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/03\/Vertrouwensketen-Persbeelden_Terminal3-2048x1344-1.jpg 2048w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/03\/Vertrouwensketen-Persbeelden_Terminal3-2048x1344-1-300x197.jpg 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/03\/Vertrouwensketen-Persbeelden_Terminal3-2048x1344-1-1024x672.jpg 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/03\/Vertrouwensketen-Persbeelden_Terminal3-2048x1344-1-768x504.jpg 768w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/03\/Vertrouwensketen-Persbeelden_Terminal3-2048x1344-1-1536x1008.jpg 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/>    <\/div>\n\n    \n<\/article>                                    <\/li>\n                                                                \n                <li class=\"listing__post\">\n                    \n<article class=\"listing-item has-stretched-link is-light has-bottom-image hide-meta hide-button hide-image-overlay post-20758 post type-post status-publish format-standard has-post-thumbnail hentry category-uncategorized\">\n \n    <div class=\"listing-item__content\">\n\n        <h4 class=\"listing-item__title has-h-4-font-size\">\n                            <a href=\"https:\/\/www.portbase.com\/en\/news\/1st-deepsea-service-at-rst-via-the-secure-chain\/\" target=\"_self\">\n                            1st deepsea service at RST via the Secure Chain                            <\/a>\n                    <\/h4>\n\n        \n        <div class=\"listing-item__excerpt\">\n            A new joint deepsea service by ONE, Yang Ming and Evergreen, connecting the Mediterranean to Northwestern Europe, has recently started calling weekly at Rotterdam Shortsea Terminals (RST). It is a first deepsea service for this terminal, located in the Eemhaven area, close to the city center. For the deepsea containers discharged here, RST is connected [&hellip;]        <\/div>\n\n        \n        \n        <div class=\"listing-item__button wp-block-button is-style-text\">\n            <a href=\"https:\/\/www.portbase.com\/en\/news\/1st-deepsea-service-at-rst-via-the-secure-chain\/\" class=\"wp-block-button__link\" target=\"_self\">\n                1st deepsea service at RST via the Secure Chain            <\/a>\n        <\/div>\n\n        \n    <\/div>\n\n    \n    <div class=\"listing-item__image\">\n        <img decoding=\"async\" width=\"1536\" height=\"1023\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/04\/RST-ONE.jpeg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Deepsea dienst secure chain via RST terminal\" srcset=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/04\/RST-ONE.jpeg 1536w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/04\/RST-ONE-300x200.jpeg 300w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/04\/RST-ONE-1024x682.jpeg 1024w, https:\/\/www.portbase.com\/wp-content\/uploads\/2025\/04\/RST-ONE-768x512.jpeg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>    <\/div>\n\n    \n<\/article>                                    <\/li>\n                                                        <\/ul>\n            \n    \n            <div class=\"listing__link wp-block-button is-style-with-arrow\">\n            <a href=\"https:\/\/www.portbase.com\/en\/news-knowledge\/\" class=\"wp-block-button__link\">News<\/a>\n        <\/div>\n    \n<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Portbase was asked by the Secure Chain to make the process of releasing and collecting import containers in the Port of Rotterdam more secure and reliable. <\/p>\n","protected":false},"featured_media":17033,"parent":16859,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-16886","program","type-program","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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