{"id":26038,"date":"2025-04-02T08:16:35","date_gmt":"2025-04-02T06:16:35","guid":{"rendered":"https:\/\/www.portbase.com\/release-notes\/always-full-cargo-information-and-status-visibility\/"},"modified":"2026-01-26T12:28:55","modified_gmt":"2026-01-26T11:28:55","slug":"always-full-cargo-information-and-status-visibility","status":"publish","type":"release_note","link":"https:\/\/www.portbase.com\/en\/release-notes\/always-full-cargo-information-and-status-visibility\/","title":{"rendered":"Always full cargo information and status visibility!"},"content":{"rendered":"<p>Much has already been written about the consequences and impact of the Secure Chain within Portbase&#8217;s services. For Cargo Controller, <a href=\"https:\/\/support.portbase.com\/en\/releasenotes\/cc-new-releases-secure-chain\/\">new features <\/a>as well as <a href=\"https:\/\/support.portbase.com\/en\/kennis\/why-dont-i-see-all-the-b-l-information-that-i-normally-receive\/\">new processes<\/a> have been introduced. This release is all about ease of use and certainty: you get full insight into your cargo, exactly as you expect because you had chosen Cargo Controller<\/p>\n\n<p><strong>In control of your cargo<\/strong><\/p>\n\n<p>As a Cargo Controller user, you know that automatic notifications of important status updates of your cargo make logging in, calling and e-mailing unnecessary. You set your e-mail notifications, link your B\/L and you can direct based on the developments of your cargo.<\/p>\n\n<p>Cargo Controller provides all this information at a transaction price per B\/L and a monthly subscription fee. Clear and familiar with maximum insight, the added value why your organisation chose Cargo Controller.<\/p>\n\n<p><strong>Incomplete cargo tracking<\/strong><\/p>\n\n<p>With the introduction of the Secure Chain, we introduced Basic and Extended Tracking. Within the Secure chain, you can be assigned to a B\/L that you do not yet track yourself(. As a result, you are assigned \u2018Basic Tracking\u2019: the minimum information required for the Secure Chain. This means that you do not have full insight into your cargo and are no longer actively informed of its status.<\/p>\n\n<p>With every \u2018Basic B\/L\u2019, you already have the choice to access the full B\/L information. See the image below how this looks with the choice option.<\/p>\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a20248e45c5e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a20248e45c5e\" class=\"wp-block-image imported-release-note wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" class=\"alignnone size-full wp-image-29318 imported-release-note\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2026\/01\/Basic-BL-EN-1.jpg\" alt=\"\" width=\"1487\" height=\"177\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a20248e45ee7&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a20248e45ee7\" class=\"wp-block-image imported-release-note wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" class=\"size-full wp-image-29373 aligncenter imported-release-note\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2026\/01\/Basic-Ladinginformatie-EN-1.jpg\" alt=\"\" width=\"953\" height=\"433\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n<p>Customer inquiries and direct feedback from our in-service research showed that this process was often unclear and frequently undesirable within organisations due to additional manual actions. Based on further customer research, we have developed a solution to address these concerns.<\/p>\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a20248e46125&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a20248e46125\" class=\"wp-block-image imported-release-note wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" class=\"alignnone size-full wp-image-29319 imported-release-note\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2026\/01\/Extended-BL-EN-1.jpg\" alt=\"\" width=\"1486\" height=\"177\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a20248e462eb&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a20248e462eb\" class=\"wp-block-image imported-release-note wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" class=\"size-full wp-image-29369 aligncenter imported-release-note\" src=\"https:\/\/www.portbase.com\/wp-content\/uploads\/2026\/01\/Extended-Ladinginformatie-EN-1.jpg\" alt=\"\" width=\"903\" height=\"446\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n<p><strong>Standard: Full cargo tracking<\/strong><\/p>\n\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"271b05bb-cb98-479d-a5d0-80a7e7445ec8\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<p data-start=\"353\" data-end=\"593\">From <strong data-start=\"358\" data-end=\"373\">1 June 2025<\/strong>, a standard option will be available\u2014and active\u2014ensuring that all B\/Ls linked to your organisation are automatically fully connected. This means you will be charged for full B\/L information while also benefiting from:<\/p>\n<ul>\n<li>Full operational visibility as you are used to<\/li>\n<li>Immediate notifications for all your cargo<\/li>\n<li>No extra manual actions required<\/li>\n<\/ul>\n<p data-start=\"731\" data-end=\"1045\">With Cargo Controller, you consciously choose the added value of full visibility, which we provide per paid transaction per B\/L. The decision to keep this option active and in use is entirely up to your organisation. If you prefer to decide per B\/L whether to access the full information, that remains an option.<\/p>\n<p data-start=\"1047\" data-end=\"1188\">Later this month, we will share more details and instructions on how to adjust this setting in your organisation\u2019s preferences at any time.<\/p>\n<p data-start=\"1190\" data-end=\"1278\" data-is-last-node=\"\" data-is-only-node=\"\">With this update, you always have the full visibility you rely on with Cargo Controller.<\/p>\n<p data-start=\"1190\" data-end=\"1278\" data-is-last-node=\"\" data-is-only-node=\"\"><strong>Are you using our Cargo Controller API?<\/strong><\/p>\n<p data-start=\"1190\" data-end=\"1278\" data-is-last-node=\"\" data-is-only-node=\"\">In that case, you will automatically receive all data for your processing. You may have developed a process to identify unexpected B\/Ls via the Secure Chain and subsequently trigger a &#8216;track request&#8217; process to obtain the full information. After 1 May, this process will no longer be necessary if your organisation keeps this update active. Even if the process remains in place, everything will continue to function after 1 May, but the automatic &#8216;track request&#8217; process will become redundant.<\/p>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Much has already been written about the consequences and impact of the Secure Chain within Portbase&#8217;s services. For Cargo Controller, new features as well as new processes have been introduced. This release is all about ease of use and certainty: you get full insight into your cargo, exactly as you expect because you had chosen [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-26038","release_note","type-release_note","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Always full cargo information and status visibility! - Portbase<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.portbase.com\/en\/release-notes\/always-full-cargo-information-and-status-visibility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Always full cargo information and status visibility! - Portbase\" \/>\n<meta property=\"og:description\" content=\"Much has already been written about the consequences and impact of the Secure Chain within Portbase&#8217;s services. For Cargo Controller, new features as well as new processes have been introduced. 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