dfds

Client case

Keeping DFDS moving

The use of Notification Import Documentation and Notification Export Documentation has ensured that the logistic chain of DFDS did not come to standstill.

“Portbase is vital to us in enabling efficient cargo flow and transport” – Lucien Stötefalk, Customs Manager – DFDS



The neutral role Portbase plays in the chain proved particularly important during Brexit. It connects everyone in the process.

Trailers and trucks from logistics service provider DFDS drive throughout Europe. DFDS also has its own ferry services. The listed company closely monitored the Brexit announcement.

As they would have faced a nightmare of paperwork when the British chose to leave the Union, DFDS decided towork even more intensively with Portbase to prevent the entirelogistics chain coming to a standstill. Lucien Stötefalk, Customs Manager at DFDS, is convinced that things could have gone very differently without this neutral platform.

Brexit would, without a doubt, have led to very complex customs formalities in short sea and ferry traffic from and to the United Kingdom. This was avoided by Portbase collaborating with a huge number of parties on a chain-wide solution. Exporters, importers and their logistics service providers can now see at a glance what they need to do to transport their cargo quickly from and to the United Kingdom.


Even faster handling via the Notification Import Documentation and Notification Export Documentation services

The Notification Import Documentation and Notification Export Documentation services ensured that the logistics chain did not come to a standstill.

The services organise orderly customs documentation, making it clear right away when a carrier is allowed to enter the terminal. ‘Very simply: no document, no transport’. Following successful implementation, future challenges are already being investigated.

And, like everyone else in the logistics world, we are awaiting an announcement by the United Kingdom (UK) on the further tightening of customs rules. According to the latest reports, the introduction of this system will start at the end of 2023.

Lucien Stötefalk
Customs Manager – DFDS


Notification Import Documentation and Notification Export Documentation

With the Notification Import Documentation andNotification Export Documentation, it’s very easy to pre-notify all customs documentation for import and export for deep sea, short sea and ferry terminals.

This is even mandatory for a large number of terminals and you have no access without pre-notification.There is only one entry point for all pre-notifications and, in most cases, this eliminates the need for paper documentation at the terminal. You also receive immediate feedback as to whether the pre-notification has been received correctly.

This reduces the handling process at the terminal, which keeps your business moving even faster.


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