Portbase makes every effort to ensure a reliable exchange of data 24/7. For this reason, APM Terminals Maasvlakte ll (APMT MVll) has now also been connected to the backup service for road hauliers. This means you can continue pre-notifying and working as normal should the Portbase services HCN Road or Road Planning EDI experience an unexpected disruption. Use of the backup service was previously already available for Rotterdam World Gateway (RWG), Hutchison Ports ECT Delta and Hutchison Ports ECT Euromax.
Request your password straight away
Click here to go to the backup service for road hauliers. You can directly request a password for access here. We recommend that you do this straight away. If necessary, you will then be able to use the backup service immediately. Do you want to know how the backup service for road hauliers works? Click here.
We will inform you by email as soon as the backup service becomes available to you. Generally, this is one hour after the regular service provision of HCN Road or Road Planning EDI has become unavailable.
How it works
You only use the backup service for road hauliers to submit pre-notifications that cannot wait until later. Similar to HCN Road / Road Planning EDI, you submit all the information necessary for pre-notifying your visit and container(s) to the backup service. Next, you will receive the details for delivery and/or collection by e-mail. Pre-notifications that you submit via the backup service are not visible in the Port Community System.
Request your password for the backup service today! This way, you are optimally prepared.
If you have any questions, our Service Desk will be pleased to help. You can reach them on 0031 88-625 25 25 or firstname.lastname@example.org.