
Community Solutions
Services
Which service do I need?
Our services support you by enabling easy and efficient exchange of information. Below are the most useful services to start with based on your role.
Click on your role and find your service
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Shippers or Forwarders
Importing cargo
To take part in the Secure Chain, you need Cargo Controller or Cargo Release Manager.
Via Cargo Controller you have maximum insight into the status of your container or trailer cargo, from expected arrival times to real-time unloading information, Customs data and insight into the content of the container.
If you handle a limited number of containers, you can release import containers through the Secure chain with the free basic service Cargo Release Manger.
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Cargo Release Manager
A service to move import containers within the Secure Chain. -
Cargo Controller
Full visibility when tracking your cargo.
Additional services
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Veterinary Inspection Process
Fast and efficient logistics around veterinary inspections. -
Transit Declaration
Submit T1 declarations with just a few clicks of the mouse. -
Declaration Food and Consumer Products
Efficiently submit border documents to NVWA. -
Import Status
Real-time insight into the customs status of your incoming cargo at shortsea and ferry terminals. -
Notification Import Documentation
One portal for your import documentation prenotifications to the terminal.
Exporting cargo
Via Track & Trace Export you can easily keep track of the status of your export shipments. You automatically stay updated on your documentation, the arrival of your shipments at the terminal, potential Customs inspections and manifests sent to Customs.
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Track & Trace Export
Real-time visibility of your export shipments via the Dutch ports.
Additional service
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Notification Export Documentation
One portal for your export documentation prenotifications to the terminal.
Inland Operators
Prenotification of hinterland transport
With Hinterland Container Notification (HCN), you can easily prenotify transport visits to terminals and depots. This ensures faster handling and less waiting time. Thanks to real-time status updates, you avoid unnecessary trips and delays.
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Inland Port Dues
Smooth handling of inland port dues in Rotterdam. -
Hinterland Container Notification Rail
Prenotify train visits and containers to terminals and depots. -
Hinterland Container Notification Road
Prenotify truck visits and containers to terminals and depots. -
Hinterland Container Notification Barge
Prenotify barge visits and containers to terminals and depots.
Shipping lines, Agents or Shipbrokers
Vessel visits
Via Vessel Notification you can submit compulsory vessel notifications to Harbour Masters and Customs in different Dutch seaports from óne centralized overview. This ensures a smooth ship visit and makes sure that all necessary port services are ready on time.
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Vessel Notification
The central portal for all your vessel notifications.
Expansions for Vessel Notification
Expand Vessel notification with additional modules for an efficient handling of all compulsory notifications surrounding your vessel visit.
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Notification Ship’s Stores
Notify ship’s stores to Dutch Customs. -
Notification Dangerous Goods
Reporting dangerous goods on board -
Notification Crew & Passengers
Notify and report passenger lists. -
Notification Waste Disposal
Report waste from seagoing vessels to the harbour master.
Additional services
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Statement Harbour Dues Amsterdam
Submit statement harbour dues to Amsterdam Port Authority. -
Notification Bunkers
Electronic prenotification of planned bunkering activities.
Prenotifying incoming cargo
Pre-arrival Cargo Declaration Import can be used for submitting an ENS notification. This is necessary when a vessel from a non-EU country enters the Netherlands as their first European port.
With Cargo Declaration Import you notify the Dutch Customs which cargo will depart the vessel in the Netherlands.
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Pre-arrival Cargo Declaration Import (4h)
Easily submit Entry Summary Declaration (ENS) to Customs. -
Cargo Declaration Import
The central portal for submitting declarations to Customs.
Expansions for Cargo Declaration Import
Cargo Declaration Import can be extended with reports that help resolve anomalies in the process early on.
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Discharge Confirmation Report
Insight into discrepancies between declared and actual containers discharged. -
Cargo Declaration Status Report
Timely picture of outstanding summary cargo declarations.
Additional services for prenotification of incoming cargo
Besides our main services, there are a number of services that may also be relevant for the prenotification of cargo.
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Transit Declaration
Submit T1 declarations with just a few clicks of the mouse. -
Transhipment
Automatically send REN message to Customs for transhipment cargo. -
Discharge List
Easily compile discharge lists and submit them to container terminals. -
Discharge Information
Service for all communications around (loose) bulk load. -
Inspection Portal
Complete picture of all scanning and physical inspections.
Prenotification of outgoing cargo
With Cargo Declaration Export Containers and Cargo Declaration Export, you report which cargo will be boarded in the Netherlands to the Dutch Customs.
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Cargo Declaration Export Containers
Easily submit outbound customs manifests to Customs. -
Cargo Declaration Export
Simply submit outgoing manifests to Customs.
Terminals
Customs administration
With RTO-administration, Customs and terminals have real-time insight into a container’s status. The systems automatically communicates with the TOS whether cargo is allowed to leave and makes it easy to generate the monthly audit file.
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RTO Administration
One port-wide RTO administration
Import cargo management
Het Inspectieportaal biedt een compleet overzicht van scan- en fysieke controles voor containers, bulk- en stukgoedlading.
The inspection portal provides a complete overview of scanning and physical inspections for containers, bulk and general cargo.
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Inspection Portal
Complete picture of all scanning and physical inspections.
Additional services
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Discharge Information
Service for all communications around (loose) bulk load.
Export cargo management
The following services are relevant to automatically report the arrival of the export cargo to Customs.
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Notification of Arrival Export Containers
Easily receive customs documents and report Arrival at Exit. -
Arrival Notification Export
Simply report Arrival at Exit to Customs for export cargo.
Expansion for Notification of Arrival Export Containers
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Clearance Transit Export Containers
Electronic clearance improves terminal flow and enhances the quality of terminal processes.
Customs & authorities
Services for government
The following services are relevant for Customs and authorities.
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Differences List
Insight for Customs into how many containers more or fewer than notified are discharged. -
Notification SafeSeaNet
As the port authority, send all requested information to SPOC NL.
Data owners or customers
Data platform
MyData enables organisations to securely share data with customers on their own terms. The service is automatically available to all Portbase clients. Through MyData, you can manage the data access for your organisation, for example to Premium Terminal Data or to vessel data that you can receive through the Vessel Visit API.
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Vessel Visit API
Retrieve and share vessel-level data. -
MyData
Secure and controlled data sharing