Community Solutions

Services

Which service do I need?

Our services support you by enabling easy and efficient exchange of information. Below are the most useful services to start with based on your role.

Click on your role and find your service

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Shippers or Forwarders

Importing cargo

To take part in the Secure Chain, you need Cargo Controller or Cargo Release Manager.

Via Cargo Controller you have maximum insight into the status of your container or trailer cargo, from expected arrival times to real-time unloading information, Customs data and insight into the content of the container.

If you handle a limited number of containers, you can release import containers through the Secure chain with the free basic service Cargo Release Manger.

Additional services

Exporting cargo

Via Track & Trace Export you can easily keep track of the status of your export shipments. You automatically stay updated on your documentation, the arrival of your shipments at the terminal, potential Customs inspections and manifests sent to Customs.

Additional service
More for Shippers
More for Forwarders
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Inland Operators

Prenotification of hinterland transport

With Hinterland Container Notification (HCN), you can easily prenotify transport visits to terminals and depots. This ensures faster handling and less waiting time. Thanks to real-time status updates, you avoid unnecessary trips and delays.

More for Inland Operators

Shipping lines, Agents or Shipbrokers

Vessel visits

Via Vessel Notification you can submit compulsory vessel notifications to Harbour Masters and Customs in different Dutch seaports from óne centralized overview. This ensures a smooth ship visit and makes sure that all necessary port services are ready on time.

Expansions for Vessel Notification

Expand Vessel notification with additional modules for an efficient handling of all compulsory notifications surrounding your vessel visit.

Additional services
Melding Schip

Prenotifying incoming cargo

Pre-arrival Cargo Declaration Import can be used for submitting an ENS notification. This is necessary when a vessel from a non-EU country enters the Netherlands as their first European port.

With Cargo Declaration Import you notify the Dutch Customs which cargo will depart the vessel in the Netherlands.

Expansions for Cargo Declaration Import

Cargo Declaration Import can be extended with reports that help resolve anomalies in the process early on.

Additional services for prenotification of incoming cargo

Besides our main services, there are a number of services that may also be relevant for the prenotification of cargo.

Prenotification of outgoing cargo

With Cargo Declaration Export Containers and Cargo Declaration Export, you report which cargo will be boarded in the Netherlands to the Dutch Customs.

More for Shipping Lines, Agents and Shipbrokers
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Terminals

Terminals

Customs administration

With RTO-administration, Customs and terminals have real-time insight into a container’s status. The systems automatically communicates with the TOS whether cargo is allowed to leave and makes it easy to generate the monthly audit file.

Import cargo management

Het Inspectieportaal biedt een compleet overzicht van scan- en fysieke controles voor containers, bulk- en stukgoedlading.

The inspection portal provides a complete overview of scanning and physical inspections for containers, bulk and general cargo.

Additional services

Export cargo management

The following services are relevant to automatically report the arrival of the export cargo to Customs.

Expansion for Notification of Arrival Export Containers
More for Terminals

Customs & authorities

Services for government

The following services are relevant for Customs and authorities.

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Data owners or customers

Data platform

MyData enables organisations to securely share data with customers on their own terms. The service is automatically available to all Portbase clients. Through MyData, you can manage the data access for your organisation, for example to Premium Terminal Data or to vessel data that you can receive through the Vessel Visit API.