Track & Trace Export
Real-time visibility of your export shipments via the Dutch ports.Real-time visibility of export shipments via the Dutch ports
Real-time visibility of your export shipments via the Dutch ports. Track & Trace Export* is part of the service Notification Export Documentation.
* We will no longer offer this service from September 13, 2026.
Service description
For exporters/ forwarders Track & Trace Export smartly combines the feedback data from various parties in the supply chain. For each booking, you can see whether all the indicators are set to green for export via the seaport. See:
- Whether the prenotification has been made.
- Whether the prenotification was sent to the deepsea, shortsea or ferry terminals.
- The time of arrival of the cargo at the deepsea, shortsea and ferry terminals and when the arrival of the shipment was reported to Customs.
- Any customs inspection and the subsequent clearance.
- The date and time the manifest was sent to Customs.
A comprehensive timeline makes it easy to find the history of each shipment in the event of questions or problems.
Terminals and agents use the service Cargo Controller Export.
Service features
- Not paidNo subscription fee and/or transaction fee.
- Web screenThe service can be used via a web screen.
Benefits for exporters/ forwarders:
- Track shipments in real time: from the time the prenotification is made or the booking is added until the manifest is sent.
- Ability to add cargo prenotified by a third party to your overview.
- Official alternative proof that your export shipment has left the EU.
- Comprehensive timeline of actions performed and changes to the cargo.
- Be informed instantly about inspections, releases and other exceptions in your logistics process.
- Free community service; you only pay a one-time connection fee.
Additional requirements
There are no additional requirements for this service.
How to get connected
This service is only available through web screens.
Important: we will no longer offer this service from 13 September 2026. Consider whether Cargo Controller Export might be an alternative for you.
Cost
Track & Trace Export is a free community service. However, there is a one-time connection fee of €249.50 (ex. VAT).
Which service suits me?
Which service suits your work depends on your needs. If you are a planner, you want to know the ship’s ETA and ETD. Cargo Controller Export is very useful to plan ahad. If you are responsible for submitting the export documentation, then Notification Export Documentation is the service you need.
The image on the left shows a few important differences between Notification Export Documentation, Cargo Controller Export and Track & Trace Export. Curious about all the differences? View the complete overview on our support website.
This is how you request this service
To request a service, you need an IAMconnected account that is linked to your organization. More information about the registration process can be found here.
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I am a new customer
As a new customer, you create an account first. Then link your account to your organization.
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Ready to optimize your logistics processes? Request the service directly or contact us. Our experts are ready to answer all your questions and guide you through the process of requesting the desired service.
