16 Notification Import Documentation

Easily pre-notify all customs documents for import at deepsea, shortsea and ferry terminals. You have one access point for all your pre-notifications.


  • Communicate all document numbers for the conveyance of cargo to deepsea, shortsea, inland and ferry terminals via one single access point
  • In most cases, no paper documents are required at the terminal
  • Shorten your handling process at the terminal
  • Complete integration with Cargo Controller

How does this service work?

By pre-notifying your customs documents via Notification Import Documentation, you ensure a smooth flow at the terminal. All you need to provide is the document number and type, the equipment number (for example the container number or trailer number) and the terminal where your goods are/will be unloaded.

Pre-notification via Notification Import Documentation is possible for almost all Dutch deepsea, shortsea and ferry terminals. A large number of terminals even make this mandatory. You will not be granted access without pre-notification at these terminals. Make clear agreements in your logistics chain as to who will be responsible for pre-notifications. Generally speaking, this is the forwarder, the exporter or the carrier.

How can I use the service?

This service is available via the web or via a system link-up with your own software. Click here for an overview of software companies that offer a system link-up for Notification Import Documentation.

Are you a new user of Notification Import Documentation?
To be able to pre-notify your documents via Notification Import Documentation, you must first enter into a contractual agreement with the terminal(s). Portbase will help you to arrange this. When filling in the application form for participation in this service, this will be automatically taken care of.

For existing customers Notification Import Documentation
Are you already using Notification Import Documentation for deepsea terminals, but do you also want to pre-notify documents at ferry and shortsea terminals? Then you need to enter into an additional terminal contract with these parties. In consultation with the ferry and shortsea terminals, Portbase has drawn up an overarching terminal contract for this. You can request this overarching contract via sales@portbase.com and then return it signed.

Please note! Existing customers of Notification Import Documentation who work with a system link-up require an adjustment to the service for pre-notification at ferry terminals. On our website, you can see which software suppliers have already made these adjustments. To be certain, verify with your supplier whether your software has now been made suitable. If you are building yourself, you will find the required message specifications on our Developer Portal.

Also interesting for you?

Do you want to know when your goods arrive, have been unloaded or receive a notification when customs inspections follow? Through the Cargo Controller service, you will always stay informed about the status of your goods. In addition to seeing and tracking your cargo, you can take the right follow-up actions here. From Cargo Controller, you can easily initiate follow-up customs actions such as transit declarations or notifications related to local clearance (domproc). However, these are additional services.

Want to know more?

Portbase Support is the central location on the web for all questions about working with the Portbase services. It offers essential instruction videos, quick guides, frequently asked questions and much more to help you make proper use of the Portbase services.

Request a demo

We will contact you within 24 hours to make an appointment for a demo of Notification Import Documentation.

Subscribe to service

Existing customer*:

Login with IAMconnected

*Important: your personal IAMconnected account must be linked to an organization. See here how to do this.

New customer:


After you complete the registration process, you can request a service. More information about the registration process can be read here


Are you already a customer and do you have questions about using this service? Go to support.


For cargo type

  • Containers
  • Break bulk
  • Trailer