Digitally release and pass on import containers
This is a Secure Chain Service.
Basic service to release and pass on import containers through the Port of Rotterdam. This service is required both when you receive the release directly from the carrier/agent, and when you receive it from your client.

The Secure chain: safe processing of import containers
The Secure chain is a new process for the safe processing of import containers through the Port of Rotterdam. You will no longer receive the container release from the carrier by email with a PIN, but digitally in Portbase. As a shipper or forwarder, you will need one of two services: Cargo Controller Import or Cargo Release Manager.
Watch The Secure Chain Video
Service features
- Not paidNo subscription fee and/or transaction fee.
- Web screenThe service can be used via a web screen.
Choose for maximum insight with Cargo Controller Import
Cargo Release Manager is a basic service that facilitates the release of a limited number of import containers within the Secure Chain, without adding additional functionalities. If you desire full control of your import cargo, choose Cargo Controller; a comprehensive service that not only allows you to receive container release information but also provides maximum insight into your cargo’s status, including:
- The ship’s ETA/ATA, ETD/ATD
- Maximum insight into your cargo’s status
- Real-time unloading information and expected container discharge (EDT)
- Customs information
- The description of goods
- The inland operator’s moment of departure from the terminal
Instruction video
View the Cargo Release Manager instruction video here. Do you want to view more instruction videos or read more extensive information about this service? Use the Quick Start Guide.
Additional requirements
There are no additional requirements for this service.
How to get connected
Cargo Release Manager is only available through webscreens. Therefore, an API-connection is not possible.
Costs
Cargo Release Manager is a free service
This is how you request this service
To request a service, you need an IAMconnected account that is linked to your organization. More information about the registration process can be found here.
Login
I already have a IAMconnected account
Do you already have a service connected? In that case you login with your IAMconnected account.
Register
I am a new customer
As a new customer, you create an account first. Then link your account to your organization.
About the Secure Chain
The Secure Chain is a joint initiative by government and industry for the physically and digitally secure collection of containers in the Port of Rotterdam. An important part of this involves the safe and reliable release and collection of import containers. Read more about the Secure Chain here.

