Ga naar https://login.pcs.portbase.com/ en voer de inloggegevens in die u van onze Service Desk heeft ontvangen. Het bijbehorende wachtwoordt ontvangt uit veiligheidsoverwegingen in een aparte e-mail.
Heeft u hulp nodig? Bekijk dan de pagina ‘Starten in het PCS‘ of neem contact met ons op.
Op elke servicepagina vindt u rechtsboven de optie om een service aan te vragen. Nadat u één of meerdere service(s) heeft aangevraagd:
Ga naar https://login.pcs.portbase.com/ en voer de inloggegevens in die u van onze Service Desk heeft ontvangen. Het bijbehorende wachtwoordt ontvangt uit veiligheidsoverwegingen in een aparte e-mail.
Heeft u hulp nodig? Bekijk dan de pagina ‘Starten in het PCS‘ of neem contact met ons op.
Op elke servicepagina vindt u rechtsboven de optie om een service aan te vragen. Nadat u één of meerdere service(s) heeft aangevraagd:
Ga naar https://login.pcs.portbase.com/ en voer de inloggegevens in die u van onze Service Desk heeft ontvangen. Het bijbehorende wachtwoordt ontvangt uit veiligheidsoverwegingen in een aparte e-mail.
Heeft u hulp nodig? Bekijk dan de pagina ‘Starten in het PCS‘ of neem contact met ons op.
Simply and efficiently exchange information with public authorities and companies via our Port Community System. View the smart IT solutions for your daily work activities.
APIs are the future for real-time data exchange in port and logistics. The API Marketplace shows you the current offer.
Use our service for secure and straightforward access to your digital services. View the options for identification, authentication and authorisation.
Portbase facilitates secure data exchange within the port logistics community.
Portbase connects the port community: people, companies, systems and chains.
Portbase promotes efficiency, progress and innovation in tandem its with customers and partners.
For a number of services, our partners in the logistical chain have established additional requirements of their own. This might be a permit, specific user number or a terminal contract. In the list below, you can see exactly what the requirements are.
Customs, NVWA, Harbour Master, Secure Logistics
You will need to make any additional arrangements with Customs, the NVWA (Netherlands Food and Consumer Product Safety Authority), the Harbour Master or Secure Logistics with those organisations directly. You then need to enter the permit number (or other type of number) they provide on the application form.
Terminals
You can download terminal contracts via our online application form. You then need to complete the terminal contract, scan it and select ‘upload’. When you submit the application, we will also receive this contract. We will take care of further processing with the terminal(s) on your behalf. There is an umbrella contract* for a number of terminals. You can sign it directly in the online application form. Click here for a list of all the participating terminals and depots currently using our services.
System link
Besides offering a web version of our services, we also offer a system link for a number of them. This allows you to exchange messages directly with your in-house system. View which Portbase software suppliers support this here or go directly to the message specifications.
Notify change
If you are an existing customer who would like to notify a change, please go to the online changes notification form.
Important: if the form is not completed in full or if a requirement is missing, we will not be able to connect you.
Vessel Visit | Web and Interface | EORI number (Customs) | Guarantee of credit number (Harbour Master) | Permit for receipt of electronic message traffic (Customs) | Port Authority ID (Harbour Master) |
|---|---|---|---|---|---|
| Notification Waste Disposal |  | ||||
| Notification Crew and Passengers | | ||||
| Notification Dangerous Goods | | ||||
| Vessel Notification | WEB | | | | |
| Notification Ship's Stores | | ||||
| Statement Harbour Dues | | |
Import Cargo | Web and System Interface | Permit for receipt of electronic message traffic (Customs) | Permit for electronic message traffic for Customs transport (Customs) | Local Clearance placement permit/ Local Clearance import permit (Customs) | Permit allowing electronic notifications (NVWA) | EORI number (Customs) | APM Terminals MVII contract (terminal) | Barge Center Waalhaven contract (terminal) | ECT contract (terminal) | Hutchison Ports Delta II (terminal) | RWG contract (terminal) | Umbrella terminal contract* |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Inspection Portal | WEB | | ||||||||||
| Notification Local Clearance | WEB/XML | | | | | | | | ||||
| Notification Import Documentation | WEB/XML | | | | | | | | ||||
| Cargo Declaration Import | WEB/EDI | |||||||||||
| Declaration Food and Consumer Products | WEB | | | |||||||||
| Transit Declaration | WEB | | | | | | | | ||||
| Pre-arrival Cargo Declaration Import (4u) | WEB | | |
Hinterland transport | Web and interface | EAN-number (Secure Logistics) |
|---|---|---|
| Hinterland Container Notification Barge | WEB/API | |
| Hinterland Container Notification Road | WEB/API | |
| Hinterland Container Notification Rail | WEB/API | |
Export Cargo | Web and Interface | Permit for electronic message traffic for Customs transport (Customs) | Permit for outgoing electronic message traffic (Customs) | EORI number (Customs) | Permit Authorized Consignee |
|---|---|---|---|---|---|
| Clearance NCTS Export Containers | WEB | | | | |
| Notification of Arrival ECS Cargo | WEB | | | ||
| Notification of Arrival Export Containers | WEB | | | ||
| Notification Verified Gross Mass | WEB | | |||
| Cargo Declaration Export Bulk / Containers | WEB/EDI | | | ||
| Exit Summary Declaration | WEB | |
Using the filters on the service page, you can see at a glance, which service(s) are of interest to you.
This page provides more information about our subscription types. You can request a current price list at the bottom of the page.
Requesting the service
On each individual service page, you will find the option to request a service at the top right. If you are an existing customer, you can log in with your IAMconnected account. If you are a new customer, you will be directed to a page that explains the registration process.
When applying, have the contact information of your authorised signatory and financial contact person to hand. Some services require additional information such as a customs permit, EAN and/or EORI number. For a full list, see the requirements page.
After the service request
After you submit a service request, you will receive an e-mail from us with a summary of the requested service(s).
Step 1: Portbase reviews your service request
We will check your request within 24 hours. If we have any questions, we will contact you.
Step 2: The service request is presented to your authorised signatory for signature
After we approve the request, your authorised signatory will receive an e-mail containing the application form. In the case of a paid service, we will also send a direct debit authorisation. You, as the applicant, will also receive an e-mail notifying you that the application form has been sent to your authorised signatory. If we have not received a response from your authorised signatory within 48 hours, we will contact you.
Step 3: Portbase prepares your service for use
Once we have received the signed application form and, if applicable, the direct debit authorisation from your authorised signatory, we will begin to prepare the service(s) for use.
If you have chosen a web screen solution, that will take 24 hours. In the case of a system link, we are dependent on the implementation time of your IT vendor. If you have purchased a system link, you will automatically have access to the web screen*.
*except for the services Vessel Visit and Data platform
Step 4: Your service is ready to use
You will receive an e-mail when the service(s) are ready to use.
