When will I receive the invoice after paying the connection fee?
For most services for which a connection fee applies, you will receive the invoice immediately upon completion of your application. For a number of services, you will receive this within 2 weeks. This is stated in the online application form.
How does the deposit invoice work?
Your usage is settled on the basis of an advance payment. You pay an advance each month. At the beginning of the year, we check how many transactions you have actually made and you receive a final invoice. Did you make more transactions than expected? Then you will receive a refund. Did you make more transactions? If so, you have to make an additional payment.
How do I get a price list and/or an offer?
The current price list and/or offer can be requested via email@example.com.