Portbase price list
Each year, we release a Portbase price list which sets out all costs for our Portbase services. This includes services provided via Internet as well as those via a system interface. Request the current price list here.
Types of subscription
For a number of services, you can choose from two types of subscription: Basic (transaction fee only) or Basic Plus (fixed monthly fee + transaction fee) . If you choose the Basic subscription, we will charge a one-time connection fee of €249.50 (this applies to Basic only).
Users who subscribe to a service via a system interface will also receive a subscription via Internet at no extra charge. Our team of Interface Specialists can offer assistance in establishing a system interface. There is a one-time cost of €249.50 for this service. Have you selected a Basic subscription via system interface? In that case, you will pay only a one-time connection fee of €249.50.
Billing
Portbase will send out monthly invoices based on transactions per month. This lists your subscription(s) and the number of transactions.
Please note that it is not possible to change the subscription type or to settle amounts retrospectively during the year. We can advise new customers on the choice between the Basic or Basic Plus subscription. Please contact us via sales@portbase.com.
Frequently asked questions about payment and invoicing
When will I receive the invoice after paying the connection fee?
For most services for which a connection fee applies, you will receive the invoice immediately upon completion of your application. For a number of services, you will receive this within 2 weeks. This is stated in the online application form.
How does monthly billing work?
Portbase will send out monthly invoices based on transactions per month. This lists your subscription(s) and the number of transactions.
Note: If there is no usage, no number of transactions will be displayed.