Now in Rail Planning service: more information about loading and unloading

The Rail Planning service now offers you more extensive information about your container loading and unloading. You can monitor the processing of your train closely via your web screens or in-house computer system.

The expansion particularly concerns confirmations of loading/unloading. Rail Planning now provides additional data alerts for the date and time of loading/unloading, document numbers and wagon numbers. On loading empty containers on guideline, the container numbers will also be entered for you, if these are known at the terminal.

Of course, it is always the case that data availability depends on the information released by the terminal. Rail Planning can be used for the ECT on Maasvlakte and Rail Service Center Rotterdam rail terminals and will also soon be available for the Rotterdam World Gateway and APM Terminals Maasvlakte II rail terminals.

More information
If you have questions about the Rail Planning service, please do not hesitate to contact Jeroen Schouteren, Sales Manager van Portbase. You can reach him on T 088 625 2515 or E j.schouteren@portbase.com

Safe access to the Port Community System

There has been a lot of communication concerning the security leak in Microsoft Internet Explorer over the past few days. Various stories about the leak have been featured in the media. Portbase adheres to the National Cyber Security Centre’s (NCSC) guidelines.

The NCSC advises you to be careful when visiting websites which are new to you or which you do not trust. They advise the same when clicking on hyper links in e-mails. This means you can continue to use Internet Explorer as long as you only visit trusted websites.

Portbase’s Port Community System (PCS) has been optimised for use with Internet Explorer. It is safe to visit the Port Community System using Explorer as long as you take the recommended safety precautions (like installing a firewall and anti-virus software).

Please note that if you continue to use Internet Explorer as your standard browser, we cannot guarantee that all of PCS’s services will operate fully in Internet Explorer’s safe mode.

We recommend that you use another browser, like Chrome or Firefox, to visit other (new) websites.

Questions?
You can reach the Service Desk by phone or by e-mail if you have any questions (servicedesk@portbase.com or +31 (0)88 – 625 25 25).

Portbase’s new phone number: 0031 (0)88 – 625 25 00

Portbase has a new telephone number. From now on, you can reach Portbase on +31 (0)88 – 625 25 00. You can also still contact us via the old number for the time being.

The direct numbers for employees, like Sales Managers, have also changed. You can contact the reception desk for the new numbers.

Do you have a specific questions about our services? Please feel free to contact the Service Desk via their new number at 0031 (0)88 – 625 25 25.

What about the old number?

You can continue to use Portbase’s old number until the end of December 2014. You will only be able to use the new number after this time.

Information always precedes the containers at Maasvlakte 2

Late in 2014, the new Rotterdam World Gateway (RWG) and APMT Maasvlakte ll (APMTMVll) container terminals on Maasvlakte 2 are opening. This marks the start of a whole new era of container transhipment. Via complete automation, both terminals promise new dimensions in speed, sustainability and safety. This also affects the information that accompanies the container. This information always precedes the containers at Maasvlakte 2. RWG and APMT Maasvlakte ll request carriers, forwarders and shippers to notify all information for a container electronically in advance. Portbase is the portal for this. Thereafter, the container can be delivered to or collected from one of the terminals. This means an improvement for each link.

Together with various trade associations, RWG, APMT MVII and Portbase organize information meetings in Germany and Switzerland on the changes within information exchange with the new terminals on Maasvlakte 2. These take place at:

  • March 11 in cooperation with Landesverband Bayrischer Spediteure e.V., from 12:30 – 16:30 hours in München
  • March 12 in cooperation with Verband Spedition und Logistik Baden Württemberg e.V., from 09:00 – 12:30 hours in Stuttgart
  • March 20 in cooperation with Speditions- und Logistikverband Hessen/Rheinland-Pfalz e.V., from 09:00 – 12:30 hours in Frankfurt
  • March 25 in cooperation with SPEDLOGSWISS, from 09:00 – 12:30 hours in Basel
  • April 1 in cooperation with Verein Bremer Spediteure e.V., from 09:00 – 12:30 hours in Bremen
  • April 2 in cooperation with Verband Spedition und Logistik Nord Rhein Westfalen e.V., from 09:00 – 12:30 hours in Duisburg
  • April 2 in cooperation with Verband Verkehrswirtschaft und Logistik Nordrhein-Westfalen e.V., from 13:30 – 16:45 hours in Duisburg