A safe container release process
The current method of information exchange in the container release process no longer meets security standards. Therefore, at the request of the port community, Portbase introduces the Secure Chain, a new process to protect the port’s physical and digital infrastructure.
The Secure Chain is a new and safer container release process at the Port of Rotterdam. The advantage of this way of working is that only known and authorized parties can participate in the logistics chain process.
Increased security
Solution for the entire logistics chain
All data on one central platform
Validated parties
For whom
The Secure Chain impacts shipping companies, ship brokers, shippers, forwarders and carriers involved in the container import process. If you have no role in the commercial exemption process and you are not the party arranging transportation, nothing will change for you. If you are the party receiving the commercial exemption and/or arranging transportation, some things will change.
- Do you receive the commercial exemption from the shipping company/ship broker? Then the process will change for you. You will receive the commercial exemption in one of the Portbase services. In this service, you can directly nominate a carrier if you are to arrange the transportation (the cargo director). You may also authorize another party as cargo director, who will then nominate the carrier in a Portbase service. will change for you. If you are the party receiving the commercial exemption and/or arranging transportation, some things will change.
- Do you arrange transportation, but not directly receive the commercial exemption from the shipping company? There will be changes for you because of the Secure Chain. The party receiving the commercial exemption will authorize you. This commercial exemption will then be available in one of the Portbase services. In this service, you can nominate the carrier as load director.
What will change?
The PIN as a ‘key’ will disappear. Each party will authorize the next link in the logistics chain. Only authorized parties can perform actions and view confidential data. This will impact various parties and Portbase services.
This is what the chain is going to look like
The following Portbase services will have nomination and identification: Cargo Controller, Cargo Release Manager and Hinterland Container Notification.
Cargo Controller is a real-time track & trace Portbase import service. You have full control and insight into the cargo which is handled correctly in a proactive manner.
A basis alternative of the Cargo Controller service is Cargo Release Manager.
Hinterland Container Notification
Hinterland Container Notification is a multimodal pre-notification portal for carriers to pre-notify visits and containers at marine terminals, inland terminals and depots.
Join us!
Only together we can make the container release process and hence the logistics chain more secure. With the service Cargo Controller or Cargo Release Manager, you can become part of the Secure Chain.
There are several points at which you can join the Secure Chain. View the various options below.
I am not yet a customer of Portbase
Will you be joining Europe’s largest port community?
Here you can register with Portbase and request the Portbase service(s) you require in a central location.
I am a customer of Portbase and I do not have the service Cargo Controller of Cargo Release Manager yet
Only together we can make the container release process and hence the logistics chain more secure. The ‘key’ in the form of a PIN code disappears. Each party in the chain authorises the next party in the logistics chain. Only those authorised parties can perform actions and access confidential data.
Cargo Controller or Cargo Release Manager
The services Cargo Controller and Cargo Release Manager are part of the Secure Chain, a new process to safely and securely share data with each other in the Dutch ports. You need either Cargo Controller or Cargo Release Manager to enter the Secure Chain and control your chain(s).
With Cargo Controller you get real-time Track & Trace information. You have full control and insight into the cargo, to ensure it is handled correctly and proactively.
With Cargo Release Manager you can view basic cargo information and can direct your chain partners.
The overview below shows the differences between the two services:
* One-time connection fee per service, excl. VAT
Request the service
Will you take part in the Secure Chain and join Europe’s largest port community?
Click here to register and request the Portbase service(s) of your choice.
Support pages
Here you will find practical information on how to expand and use Cargo Controller.
Here you will find practical information on how to use Cargo Release Manager.
I am a customer of Portbase and I have the service Cargo Controller
Once you have entered the customer code(s) sent to you by your shipping company, you can henceforth assign your carrier without a PIN code. This is an additional feature of the service; there is no additional cost. You can find more information on the support page.
