Client case
Keeping BDP International moving
BDP International is a globally operating forwarder that looks after the entire logistics process for many large customers. This also includes customs clearance. The company makes thousands of declarations in the port of Rotterdam every year. Customs declarant Barry Wursten and Manager Customs & Compliance Patrick Hulstaert explain how Cargo Controller helps BDP work even more efficiently.
An overall picture at a glance
“When it comes to customs, every detail has to be right for us. We have always used the service Cargo Information as a way of checking shipping and manifest data. However, Cargo Controller offers much more in this regard. What we particularly like about the service is the timeline. For each shipment, we can see at a glance how much of the customs process has already been done and whether everything is going to plan. Plus the timeline makes it easy to find all the relevant information if there are questions afterwards.”
Accuracy comes first
“What we also really appreciate is the information that Cargo Controller provides about the total weight and total number of packages of a shipment, as stated on the B/L. For us at BDP, accuracy comes before everything else. We apply the four-eyes principle throughout. Declarant one prepares a declaration, declarant two checks it. Naturally we also look at the total weights. Whenever there is a discrepancy with the ATO, a mismatch can occur, with all the attendant consequences. The information to prevent this is conveniently located at the top in Cargo Controller. That’s another really big plus.”
Cargo Controller
The service Cargo Controller offers the current status of your cargo through the cargo overview. You receive information about when your vessel arrives, when it is discharged, when there is an inspection and when an import document is known.
For safe handling of your cargo, you can nominate and/or authorize the next party in your logistics chain with Cargo Controller. Depending on your role and nomination in the process, you may or may not be able to see which goods have been shipped. The timeline provides insight into the logistics process and all parties involved in your cargo.
Related services
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Hinterland Container Notification
Multimodal prenotification portal for container prenotifications and visits. -
Cargo Release Manager
A service to move import containers within the Secure Chain.
