Client case
Keeping Inter Link moving
“Thanks to Cargo Controller, we know exactly when a container will arrive, whether an inspection has been scheduled, and when to coordinate with our chain partners, such as our inland transporter or freight forwarder.” – Ursula Link-Frisch, CIO and Co-owner – Inter Link
German shipper Inter Link controls import flows with Cargo Controller
Inter Link is a German furniture manufacturer with a globally oriented supply chain and production in Brazil. 80% of its goods arrive via the Port of Rotterdam before being transported to the company’s warehouse in Seltz, strategically located on the German-French border.
CIO and co-owner Ursula Link-Frisch explains: “We manage the entire import process ourselves – from production to arrival at the Port of Rotterdam. Everything is under our control.” To organise everything efficiently, Inter Link relies on Portbase’s Cargo Controller service. This provides accurate, real-time insight into the journey of their containers – from expected arrival times at the terminal to customs scans and inspections.
Ursula: “Thanks to Cargo Controller, we know exactly when a container will arrive, whether an inspection has been scheduled, and when to coordinate with our chain partners, such as our inland transporter or freight forwarder.” For Inter Link, this level of visibility is essential. As a manufacturer, the company operates on tight production and delivery schedules. Unnecessary waiting times or demurrage and detention fees must be avoided. “Portbase enables us to plan barge, rail or road transport more effectively – and prevent delays.”
Their choice for the Port of Rotterdam is deliberate. As a multimodal logistics hub with fast and reliable data flows – thanks in part to Portbase – the port enables smooth operations. “Rotterdam is well connected and the exchange of information take place efficiently and easily. That helps us stay in control across the entire chain.” By using Portbase as a digital connector, Inter Link improves efficiency and ensures more reliable deliveries. And that, Ursula emphasises, is what it’s all about: “The platform makes our supply chain faster, more transparent and more predictable. It enables us to deliver on time and keep our customers well informed.” Watch the video to hear the full story
Cargo Controller
Cargo Controller makes the switch from having information to having control over your cargo. Its built-in track & trace functionality provides direct insight on your cargo and the vessels that are expected in the port.
Whether you are a forwarder, shipper, carrier or shipbroker, Cargo Controller enables close monitoring of incoming cargo. The service then enables you to take immediate and appropriate follow-up actions, such as initiating follow-up customs procedures. It gives you real control over your cargo. Everyone can work faster, smarter and more efficiently.
