One of the users of Cargo Controller is Thermotraffic Holland B.V. The subsidiary of the Japanese company Nichirei has been providing logistics services since 1987 and offers a total logistics concept for tempe-rature-controlled goods. “We entered the pilot phase and since then have been benefiting from the advantages that Cargo Controller offers on a daily basis,” indicates Remco Adriaanse, Import and Export Manager at Thermotraffic. “With Cargo Controller, we have one overview with real-time data of all terminals and shipping companies for whom we provide cargo handling services. This enables better planning and efficient processes. Unnecessary costs are no longer an issue.”
One of the biggest gains for Thermotraffic is the time saved during inspection and clearance by customs. Adriaanse: “Until recently, this was often communicated to the shipping company, and we had to wait until the information was passed on to us. Thanks to Cargo Controller, we are now immediately informed of inspections and clearances. Our planning is there-fore considerably more efficient. The time savings can amount to more than 36 hours, while the cost savings amount to tens of thousands of euros.
“There is no doubt that digitalisation offers real added value,” concludes the Import and Export Manager. To maximise the potential and avoid surprises, Adriaanse believes it is important that everyone in the organisation switches to the new system at the same time: “Take your time to ensure that everyone in the organisation recognises and acknowledges the advantages.” Fear of the unknown is unnecessary, he says. “Especially if you are already familiar with Cargo Information. But even if that is not the case, the learning curve for Cargo Controller is extremely low. The system is intuitive, user-friendly and quite easy to adapt to your own specific requirements.”